Assistant Director of Utilities - Water​/Wastewater

Become part of a team that thrives on Professionalism, Innovation, Customer Experience, Integrity, and Teamwork — the values that guide how we serve our community.

The Assistant Director of Utilities – Water/Wastewater provides strategic leadership for the City’s water and wastewater utilities, directing operations, system planning, and asset management to ensure reliable, safe, and efficient service delivery. This role oversees the maintenance, regulatory compliance, and performance of water production, wastewater treatment, distribution and collection systems, reclaimed water, lift stations, storage facilities, and related support functions. This role manages key programs and projects, ensures alignment with City standards and regulatory requirements, and liaisons with governmental agencies, consultants, contractors, and developers.

By addressing operational challenges, customer needs, and business priorities, the position drives continuous improvement and supports organizational decision-making. The Assistant Director also serves as a key advisor to the Director of Utilities, contributing to policy development and division-wide strategy.

The following list highlights the main responsibilities of this position. While it covers the core tasks, it may not include every duty that could be assigned. Employees may be asked to take on other responsibilities as needed to support the team and department.

• Oversees daily operations, maintenance, regulatory compliance, and service delivery across water production, wastewater treatment, distribution, collection, reclaimed water, lift stations, booster stations, storage facilities, warehouse operations, and water quality functions.
• Participates in developing and implementing departmental policies, procedures, and long-range plans to support operational excellence and regulatory alignment.
• Administers and oversees Division technology resources, including asset management systems, SCADA, and other operational software.
• Coordinates with federal, state, and local agencies, engineering and legal consultants, contractors, developers, and community members to ensure information flow, regulatory compliance, and responsive service.

• Oversees assigned programs and projects, including review of plans and specifications for water, wastewater, and reclaimed water infrastructure.
• Prepares and reviews project proposals, reports, analyses, and presentations to support informed decision-making.
• Conducts site inspections and monitors project activities for compliance with specifications and performance expectations.
• Plans, prioritizes, and evaluates Division programs, ensuring alignment with departmental objectives and regulatory standards.

• Interfaces with federal and state agencies on inspections, notices of violation, resilience planning, water rights actions, TPDES filings, CCN amendments, and other regulatory matters.
• Serves as the Division’s primary contact for professional services contracts related to regulatory affairs, including legal and engineering support.
• Provides testimony or participates in hearings and proceedings before TCEQ, PUC, SOAH, and other regulatory bodies.

• Assists the Director of Utilities in preparing and administering the departmental budget; monitors expenditures, compiles financial reports, and communicates budget information to Division staff.

• Supervises, trains, and evaluates assigned personnel; communicates policies and expectations to ensure consistent performance and regulatory compliance.
• Provides…