PT Leasing Agent

Join to apply for the PT Leasing Agent role at Arbor Properties

This range is provided by Arbor Properties. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$15.00/hr - $15.00/hr

• Part-time
• Mandatory Full-time for Turn Months:
  July and August

• Greet prospects and qualify by covering all leasing criteria (ask questions; utilize internal systems, complete guest cards, and manage communication within CRM, etc.).
• Immediately record all telephone and in-person visits on the online system and appropriate reports.
• Inspect models and available “market-ready” and communicate related service needs to the Property Manager.
• Demonstrate community and apartment/model and apply product knowledge to clients’ needs by communicating the features and benefits; close the sale.
• Have the prospect complete the application and secure a deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, collect all documentation, and process applications for approvals. (i.e., credit check, rental history, etc.) Submit qualified, screened applications to the Property Manager for approval.
• Follow up with the applicant with updates regarding application status.
• Ensure the apartment is ready for the residents to move in on the agreed date.
• Immediately follow up on prospects that did not close and attempt to close the sale again. If unable to help the prospect, refer them to sister communities that meet the prospect’s needs.
• Secure new resident signature(s) on appropriate paperwork prior to move-in. Complete new resident orientation.
• Assist in monitoring renewals. Distribute and follow up on renewal notices.
• Monitor advertising effectiveness. Gather information about market comps in the area and provide it to the Property Manager for accurate market analysis.
• Professionally represent the company at all times and have a positive can‑do attitude.

• Accept rental payments and give them immediately to the Assistant Property Manager/Property Manager.
• Type lease and complete appropriate paperwork and input information into Appfolio accurately and on a timely basis. Review with the Property Manager prior to obtaining signatures.
• Maintain current resident files.
• Maintain and record daily inspections for the community.
• Distribute all company or community‑issued notices.
• Maintain accurate monthly commission records on leases and renewals for bonus purposes.
• Assist the management team with other various tasks as required.
• Consistently implement policies of the community.

• Receive all telephone calls and in‑person visits. Listen to resident requests, concerns, and comments.
• Quickly complete the maintenance service request and inform the maintenance team. Answer questions for residents about the community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.
• Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed service requests on a weekly basis.
• Maintain open communication with the Property Manager and Maintenance Supervisor.
• Contribute to the cleanliness and curb appeal of the community on a continuing basis.
• Assist in planning resident functions. Attend functions and participate as a host for any functions as directed by the Property Manager.
• Participate in outreach marketing activities on a regular basis to obtain prospective residents.
• Advise residents of referral concessions (if permitted).
• Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.
• Conduct market surveys and shop competitive communities.

• Fair Housing knowledge.
• Demonstrate an ability to support and contribute to the community team.
• Demonstrate strong oral and written communication skills.
• Operate telephone, personal computer/keyboard, Microsoft Office, including Word and MS Outlook, community software.
• Must possess a positive attitude and the ability to smile under all circumstances.
• Participate in training to comply with new or existing laws.
• Ability to work a flexible schedule, including…