Assistant Manager

Overview

Join to apply for the Assistant Manager role at Vitality Bowls
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• Act as manager when the manager is unavailable
• In charge of shifts and delegating tasks
• Restock the register nightly for the correct change
• Take deposits to the bank several times a week and maintain an accurate count of petty cash
• Assist with managing inventory and placing orders
• Assist in writing the schedule and collecting information from employees about schedule issues
• Lead the team, ensuring food is made accurately and delivered to customers in a timely manner
• Demonstrate exemplary knowledge of the job and provide excellent customer service
• Deal with upset customers or food problems in a polite way to ensure customer satisfaction
• Accept deliveries, ensure completeness and correctness, or issue refunds as needed
• Communicate with managers/owners about inventory status and reorder needs
• Communicate with managers/owners about employees’ strengths, dependability, and customer service
• Manage the break schedule and ensure on-time arrivals and appropriate breaks
• Attend Management Meetings
• Share ideas to improve efficiency and safety, including new recipe ideas
• Assist with interviews, evaluations, and training
• Explain training material and health benefits of ingredients to customers in an upbeat manner
• Keep the front lobby and outside area clean
• Provide excellent customer service, be positive and informative, and give accurate wait times
• Assist and ring up guests, answer phone calls, and take orders over the phone
• Have thorough knowledge of the food and recipes; follow recipes and prepare food timely and sanitary
• Prepare food according to proper procedures
• Continuously and thoroughly clean the kitchen and lobby
• Put away deliveries and keep everything organized
• Wash dishes and put away
• Communicate with staff to ensure orders are made correctly and on time
• Deliver food to customers
• Show up on time and take breaks for appropriate lengths
• Complete all opening and closing duties
• Perform additional tasks as requested by the manager and follow sanitation guidelines
• Stock and rotate food
• Adhere to safety procedures
• Practice cost-control measures
• Contribute as a team member
• Communicate effectively with coworkers and managers
• Become food certified
• Manage basic computer/POS use; handle cash and credit cards
• Follow health, sanitary, and safety requirements
• Stand for long periods, lift heavy boxes occasionally, move quickly, and maintain a sense of urgency
• Maintain a clean, professional appearance
• Come to work with a positive attitude and work well with others
• Leadership abilities and management experience are a plus

• Restaurant experience is a plus
• Ability to handle basic computer/ POS operations; handling cash and credit cards
• Strong customer service and communication skills

• Essential job duties may require standing for long periods and light lifting
• Must comply with health, sanitary, and safety requirements
• Must maintain a clean and professional appearance
• Be punctual and reliable