Associate Manager, Retail

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Ralph Lauren Corporation (NYSE:

RL) is a global leader in the design, marketing and distribution of premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality.

As the Associate Manager, you support the General Manager in creating strategic plans and executing them to ensure profitable business. You are a key decision maker in the General Manager’s absence and own responsibilities to achieve operational excellence, maximize talent and implement new selling methods while upholding brand integrity.

• Support the General Manager in analyzing business trends and strategic planning of business initiatives for the store location.
• Educate your team on sales and profit performance tools and resources.
• Create a consistent customer experience aligned to RL brand expectations by supporting the store vision.
• Assist in developing the store’s client strategy and lead community outreach in your market.
• Execute the talent strategy for the store, collaborating with the General Manager to build and develop a team focused on delivering the store vision.
• Lead networking and recruitment activities in the store market.
• Engage in ongoing talent development conversations, providing coaching, feedback and learning opportunities to employees.
• Maintain exceptional productivity standards through process management and store execution, including inventory control to achieve shrink goals.
• Champion new technologies that support New Ways of Selling techniques and More Ways to Shop to drive business results.
• Uphold all company policies and procedures.
• Provide feedback to the General Manager & District Director, identifying high‑profit potential and category business trends for the store market.
• Ensure sales floor and all store standards exceed expectations at all times.
• Create an inclusive environment aligned with core Ralph Lauren Company values and Cultural Focus Areas.

• College degree or equivalent (a plus).
• Retail management or similar industry experience in a complex, high‑volume or high‑profile specialty environment preferred.
• Ability to communicate effectively with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately.
• Ability to operate the register, stand, move and walk for multiple hours.
• Ability to work a flexible schedule to meet business needs, including day, evening, weekends, overnight shifts and travel as required.
• Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co‑workers.
• Business acumen.
• Strong planning and prioritization/time‑management skills.