Sales & Care Representative

Century Link is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers. Century Link is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.

Century Link offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.

Come join the Century Link family and be a part of something special!

As a successful Sales and Care Representative you will be working in a call center promoting and selling Century Link products and services to residential customers. In this exciting and fast paced position you will be responsible for the following:

• Perfect the customer experience by providing excellent service on every call
• Receive inbound calls from Century Link residential customers
• Meet required sales objectives by selling Century Link products and services
• Consult with customers to gather information and make recommendations for their communication and entertainment needs
• Use various computer systems & screens simultaneously to process sales and service orders
• Build and maintain strong customer rapport
• Consult, multi-task, and problem solve with the customer

Customer service experience and people skills are preferred.

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Any offer of employment is contingent upon the results of a pre-employment drug test and background check.