Practice Coordinator

Job Title

Practice Coordinator 2

San Mateo, CA

This role is responsible for front-office and patient support activities in a high-volume outpatient clinic. The Practice Coordinator II manages check‑ins, schedules follow‑up appointments, places reminder calls, and handles routine administrative tasks including printing, faxing, and related clerical duties. The position supports smooth clinic operations and ensures a positive experience for patients.

• Greet and check in patients.
• Schedule follow‑up appointments and coordinate visit logistics.
• Make reminder calls and manage patient communication as needed.
• Perform general administrative functions (printing, faxing, document handling).
• Support daily clinic flow in a fast‑paced environment (approximately 80–100 patients per day).

• Experience level:
  No specific minimum required.
• Strong customer service capabilities with a friendly and patient‑focused approach.
• Effective problem‑solving abilities and adaptability.
• APEAX (EPIC) experience strongly preferred due to limited training bandwidth.
• Ability to work onsite at the same campus for the entire assignment.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.