Admin Assistant, Product Development & Operations

Admin Assistant, Product Development & Operations

Summary
Join Guidewire’s Product Development and Operations (PDO) team to build foundational skills while supporting a high‑impact organization that delivers secure, scalable solutions to the world’s leading P&C insurers. You’ll gain hands‑on experience in operations, communications, and event coordination, with clear mentorship, structured onboarding, and opportunities to apply AI tools to everyday work. Expect a collaborative culture that values curiosity, ownership, and continuous improvement.

• Manage core admin activities for a busy team: calendar support, meeting scheduling, travel coordination, and expense processing—growing scope as you ramp.
• Coordinate internal events and team rituals (all‑hands, offsites, learning sessions), from logistics and vendor coordination to attendee communications.
• Draft concise agendas, capture action items and decisions, and maintain shared documentation so teams can move quickly.
• Support internal communications by creating short blog posts, updates, or spotlights that amplify wins and share lessons learned.
• Own well‑scoped, entry‑level projects (e.g., process checklists, event playbooks, onboarding kits) with mentorship and clear success criteria.
• Shadow experienced coordinators to learn best practices, then progressively take the lead on recurring workflows.
• Track simple operational metrics (attendance, on‑time starts, satisfaction surveys) and suggest small, measurable improvements.
• At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data‑driven insights to enhance productivity and outcomes.

• Demonstrated ability to embrace AI and apply it to your current role as well as data‑driven insights to drive innovation, productivity, and continuous improvement.
• Strong organization and time management; you keep multiple moving parts aligned and on schedule.
• Clear written communication; you can turn notes into crisp summaries and action lists.
• Initiative and a service mindset; you anticipate needs and follow through.
• Comfort with productivity tools (e.g., Google Workspace) and willingness to learn new systems.

• 0–2 years in administrative support, operations, event planning, student leadership, or similar experience (internships/co‑ops count).
• Bachelor’s degree preferred or equivalent experience.
• Familiarity with calendaring, conferencing, and basic project tracking tools.

• 30 days:
  Complete onboarding, shadow key workflows, and publish your first internal update.
• 60 days:
  Independently run a recurring meeting (agenda, notes, follow‑ups) and co‑run a small team event using a standard playbook.
• 90 days:
  Own a lightweight process improvement (e.g., request intake, event checklist) and report simple metrics that show time saved or higher satisfaction.

• Flexible work environment, health and wellness benefits, paid time off (including volunteer time off), and market‑competitive pay and incentives.
• Continual development, mentorship, and clear growth paths within Guidewire’s global organization.
• All new hires participate in our in‑person orientation process to ensure a strong start.

US base salary range for this full‑time position is $62,000 – $94,000. Your base pay will depend on your experience, skills, education, training, and location among other factors. All full‑time positions or part‑time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well‑being including health, dental, and vision insurance, paid time off, and a company‑sponsored retirement plan.

In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long‑term incentive awards contingent on a variety of factors including, but not limited to, company and employee performance.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should…