Director Learning Commons

Position: Director of the Learning Commons
Overview

Director of the Learning Commons

Campus:
Skyline College

FLSA Status:
Exempt

Salary

Schedule:

35

Bargaining Unit:
Non-Represented

Months Per Year: 12

Hours Per Week: 37.5

Mandated Reporter:
Yes

Campus Security Authority:
No

Reporting to the Dean of Academic Support and Learning Technologies, the Director of the Learning Commons has primary responsibility to fulfill the college's mission by serving our diverse communities through engagement, collaboration, partnerships, innovation, and leadership to integrate library, learning center, and other academic support services. The Director provides vision, leadership, and management in developing innovative services and integration of technology in library, tutoring, supplemental instruction, and related student success functions.

Public contact is extensive and involves staff, faculty, and administrators at all levels within the college. The Director of the Learning Commons supervises, assesses, trains, and develops faculty and staff so that they can provide exemplary service that focuses on student success.

Duties and Responsibilities

• Direct all aspects of the Learning Commons with a strong commitment to public service, customer satisfaction, and quality programming for students, faculty, staff, and community patrons

• Provide leadership for all aspects of library operations, including acquisitions, reference, circulation, collection development, technical services, outreach, and programming

• Coordinate and integrate academic support services with leadership from other functional areas, such as tutoring, testing, supplemental instruction, and professional development

• Contribute to curriculum development, student success, and retention initiatives

• Create a dynamic and innovative Learning Commons environment that meets the needs of students based on current research, best practices, and user assessments, assuring that services are provided in multiple formats and locations

• Collaborate with students and academic partners to meet the needs of all types of learners in both face-to-face and online courses

• Direct and supervise all aspects of staffing, including developing, scheduling, training, and evaluating Learning Commons employees

• Make recommendations for innovations and improvement based on the review and tracking of system and process data, and keeping informed on advancements and changes in the fields of student learning, library, academic support, and academic technology

• Provide leadership for the interpretation of college policies and establish and administer Learning Commons procedures

• Develop, administer, and advocate for the Learning Commons budget, programs, and grant proposals when applicable

• Serves as key emergency prevention, preparedness, and response personnel as assigned

• Performs other duties as assigned

Employment Standards

Knowledge of:

• Best practices in student success strategies and learning-related support services

Skills and Abilities:

• Foster a collegial work environment that encourages change and innovation

• Interact effectively and work productively, collegially, cooperatively, and collaboratively with a variety of individuals and groups in a complex and rapidly changing environment

• View issues from a college and campus-wide perspective, foster teamwork, and stimulate cross-functional collaboration

• Customer service and proven ability to develop and sustain productive customer relationships

• Verbal and written communication, and presentation skills

• Successful supervisory, management, and leadership experience with a demonstrated commitment to mentoring, training, and staff development

• Plan and coordinate all aspects of library and/or learning center operations

• Progressive administrative experience within a library, learning commons, or academic support center; minimum of three years of experience working in higher education

• Engage in applying emerging and academic technologies that support the learning process in the classroom and online, and those that support process improvement and automation of services, and relevant experience

• Communicate respectfully, sensitively, and effectively with people who are diverse…