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IT Support Technical Support

Field Tech II: On-site IT Support & Troubleshooting

Job in San Mateo, San Mateo County, California, 94409, USA
Listing for: Compucom
Full Time position
Listed on 2025-12-21
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
A leading IT managed services provider is seeking a Field Technician to support clients in California. The ideal candidate will have an Associate's degree in Computer Science or equivalent experience, proficient in troubleshooting hardware and software issues while ensuring customer satisfaction. Key responsibilities include maintaining communication with end users, managing service requests via Service Now, and adhering to service level agreements.

This role provides a competitive hourly wage and a broad range of benefits including medical, dental, and 401(k).
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