Senior Technical Program Manager

Why Play Station?

Play Station isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The Play Station family of products and services including PlayStation5, PlayStation4, PlayStation

VR, Play Station Plus , acclaimed Play Station software titles from Play Station Studios, and more.

Play Station also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The Play Station brand falls under Sony Interactive Entertainment, a wholly‑owned subsidiary of Sony Group Corporation.

With over 150 Million customers in 109 countries, Sony Interactive Entertainment (SIE) is committed to using data to understand The Players: our customers, better than anyone else. Using the amazing networked power of PlayStation5 and our other Play Station systems we learn how they use them for gaming, and also how they use the networked services like streamed games, music, video, and how they pay, and how we can improve their customer experience.

We work with games developers, marketing, R&D, Play Station Store , and many other parts of Sony to constantly improve our customer experience and maximise our business potential.

The ICDS DE team has grown rapidly over recent years in response to an increasing need for the business to leverage data to inform and shape key decisions, and to identify new opportunities. Currently there are approximately 120 staff within the ICDS DE team, split between London and California, made up of high‑quality data professionals covering architecture and platform support, data processing and technical program management.

Due to team expansion ICDS DE are looking to recruit talented, highly driven individuals who have excelled in previous roles and are looking for a new challenge in a dynamic and rewarding environment.

ICDS delivers data that powers Analytics, Data sciences, Marketing, ML and multiple other teams across the companies and offices that make up the Play Station business: high quality, valuable to the user, accessible, and continuously improving.

We are seeking a Senior Technical Program Manager to lead complex, cross‑functional technical initiatives from concept through delivery. This role is critical in driving alignment across engineering, product, design, operations, and leadership teams to ensure predictable execution and scalable, high‑quality solutions. The ideal candidate thrives in ambiguous environments, excels at systems thinking, and has a strong background in software engineering or technical program management.

• Lead end-to-end program management for large, multi‑quarter data engineering initiatives
• Develop program charters, execution plans, timelines, OKRs, and success metrics
• Drive cross‑functional alignment across engineering, product, analytics, cloud infrastructure, and security
• Proactively identify dependencies, risks, and mitigation strategies

• Partner closely with Data Engineering leads to define architectural direction and technical roadmaps involving batch/stream processing, orchestration, metadata management, and data quality frameworks
• Understand system architecture, APIs, distributed compute technologies (e.g., Spark, Flink, Databricks), and cloud services (AWS/GCP/Azure)
• Provide technical clarity to stakeholders; translate between business, analytics, and engineering requirements
• Ensure scalable, secure, and reliable data platform deliveries following best practices

• Implement and evolve program delivery processes using Agile, Kanban, and hybrid models suitable for data infrastructure
• Create visibility and reporting across engineering and business teams using dashboards, executive updates, and program reviews
• Drive continuous improvement for system reliability, data quality, cost optimization, and operational excellence
• Lead incident response coordination for major platform issues and ensure root cause analysis and corrective actions

• Work with business, product, and analytics partners to translate ambiguous requirements into executable engineering plans
• Communicate program health, milestones, and risks to executives and cross‑functional leadership
• Manage vendor relationships and contracts when working with cloud, data, or ETL platform providers

• 7+ years of experience in technical program management, engineering management, or a related technical field
• Strong experience managing programs in data engineering
  , data platforms
  , distributed systems
  , or analytics infrastructure
• Bachelor's or master's in computer science, engineering, or science
• Experience in software development, data engineering, or business intelligence fields is a bonus
• Solid understanding of modern data stacks:
  • Data…