Principal, DevOps Engineer

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Job Title:

Principal Dev Ops Engineer

Location:

San Mateo, CA-Hybrid

Job Summary

We are seeking a highly experienced and strategic Principal Dev Ops Engineer to lead the design, implementation, and optimization of our Dev Ops practices. This role is pivotal in driving automation, scalability, and reliability across our infrastructure and CI/CD pipelines. You will collaborate with cross‑functional teams to ensure seamless integration of development and operations, championing a culture of continuous improvement and operational excellence.

Key Responsibilities

• Lead Dev Ops Strategy:
Define and drive the Dev Ops roadmap, aligning with business and engineering goals.

• Infrastructure as Code (IaC):
Design and implement scalable, secure, and resilient infrastructure using tools like Terraform.

• Building Tools:
Design, implement, and maintain build automation using Apache Maven, and SBT.

• CI/CD Pipelines:
Architect and maintain robust CI/CD pipelines using tools such as Jenkins, Git Hub Actions, or Git Lab CI.

• Cloud Operations:
Manage and optimize cloud environments (AWS, Azure, GCP), ensuring high availability and cost efficiency.

• Monitoring & Observability:
Implement and maintain monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, ELK, Datadog).

• Security & Compliance:
Enforce security best practices and ensure compliance with industry standards (e.g., SOC
2).

• Mentorship:
Provide technical leadership and mentorship to Dev Ops engineers and other team members.

• Incident Management:
Lead incident response efforts and post‑mortem analysis to improve system reliability.

Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, or related field.

• 10+ years in Dev Ops, Site Reliability Engineering, or related roles, with at least 3 years in a senior or principal capacity.

Technical Skills

• Proficiency in scripting languages (Python, Bash, Go, etc.)

• Deep understanding of containerization and orchestration (Docker, Kubernetes)

• Expertise in cloud platforms (AWS, Azure, GCP)

• Experience with configuration management tools (Ansible, Chef, Puppet)

Soft Skills

• Strong leadership and communication skills

• Ability to work cross‑functionally and influence without authority

• Strategic thinking with a hands‑on approach

Preferred Qualifications

• Certifications in AWS, Azure, or Kubernetes

• Experience with service mesh technologies (Istio, Linkerd)

• Background in software development or SRE

Compensation

PTC carefully considers a wide range of factors when determining compensation. The anticipated annual salary range for this position is between $112,000 - $192,000. The anticipated annual salary range encompasses both base salary and the on‑target incentive compensation that may be attained in this role. The salary range reflects a good‑faith estimate of compensation at the time of posting.

Benefits

Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Eligible employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP), which allows the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs.

Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and, if you are an office‑assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to plan eligibility and other terms and…