Commercial Data Strategy & Operations Director

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Commercial Data Strategy & Operations Director

Job Area:
Sales (Biotech Commercial + Primary Care Commercia

Job Category:
Professionals

Job Site:
Hybrid

Location:

San Mateo, CA, US

Dompé is an Italian bio-pharmaceutical company that focuses on innovation, where a long tradition in the field of personal wellness goes hand-in-hand with a commitment to research and development to meet unsatisfied therapeutic needs.

Established in 1940 in Milan, Dompé has an industrial and biotech research hub in L’Aquila, in addition to branches in Europe (Barcelona, Berlin, Paris and Tirana). The company has approximately 900 employees. The US headquarters of Dompé are based in Boston (R&D) and in the San Francisco Bay Area (Commercial Operations).

Job Summary:

The Director of Commercial Data Strategy & Operations will serve as a strategic partner to the U.S. Commercial organization, leading the strategic identification, planning and implementation of commercial data management to directly support commercial effectiveness. This leader will be instrumental in establishing a critical cross-functional partnership between commercial, analytics, IT, sales, and other relevant groups to enable omnichannel engagement, sales force effectiveness, marketing performance, and market access analytics through high-quality data and scalable platforms.

This leader needs to be willing to be hands on contributor as the team and commercial capabilities continue to transform.

This role sits at the intersection of business strategy, data science, RWE, & analytics and offers the opportunity to directly influence the commercial success of Dompé in the U.S. market.

Essential Functions:

• Develop and implement a U.S. data strategy that aligns with brand goals, customer engagement priorities, payer/provider market dynamics, and field execution needs.

• Prioritize data capabilities that support commercial planning, segmentation, targeting, and omnichannel activation.

• Partner with commercial leads to identify business-critical data needs and translate them into scalable solutions.

Data Operations & Master Data Management

• Lead the execution of commercial data operations across domains such as HCP/HCO, patient, prescription, claims, and sales data.

• Oversee the design and implementation of a robust Master Data Management (MDM) program that supports customer-centric execution and compliant promotional activities while ensuring compliance with broader Dompe technical infrastructure and systems.

• Manage data acquisition pipelines and data quality controls to ensure reliable, timely, and actionable insights.

• Ensure best practices for data reliability, ingestion, analysis and output across all commercial data streams.

Governance, Quality & Compliance

• Define and enforce enterprise-wide commercial data governance policies and best practices.

• Ensure compliance with relevant data privacy and regulatory frameworks while enabling innovation and speed.

• Establish and be responsible for data quality standards and KPIs that improve commercial confidence in analytics and automation outputs.

Cross-Functional Leadership & Enablement

• Collaborate with Marketing, Sales, Market Access, Analytics, IT, Quality, Regulatory, and Legal to operationalize commercial strategies through data.

• Lead change management efforts to drive adoption of data-driven decision-making and self-service analytics tools across commercial teams.

• Evaluate and manage relationships with key technology and data vendors to ensure scalable, cost-effective solutions.

Experience and

Education:

• Bachelor’s or Master’s degree in a related field (e.g., Data Science, Computer Science, Life Sciences).

• 10+ years of experience in data operations, governance, and strategy—preferably supporting Commercial functions in biotech or pharma.

• Deep knowledge of U.S. healthcare data assets, commercial data ecosystems (IQVIA, Symphony, Veeva, etc.), and omnichannel engagement models.

• Strong analytical and technical skills; proficiency in common analytics and CRM tools such as Salesforce, Excel, SQL, BI tools (Looker, Tableau), and forecasting platforms.

• Hands-on…