Systems Analyst

Job :
San Ramon, CA;
San Mateo, CA, United States

Employment type:

contractor

Posted:
Valid through:  Consultant, Software Development About Our Firm:

Granite Solutions Groupe provides financial services decision makers with people and solutions that deliver. Our clients count on us to deliver the right talent at the right time to achieve critical business results. We leverage our industry knowledge and passion for client priorities to deliver human capital solutions.

GSG was founded in 1998 as a consulting firm delivering project management and technology solutions for the financial services industry. GSG now has a global presence, with team members deployed across the U.S. at Fortune 1000 companies and high-performing Fintech firms.

High-caliber consultants are the face of GSG at our client organizations and offices. We value the deep relationships we have with our consultants that enable us to place them in roles where their skills will have an immediate impact. The GSG consulting team is comprised of diverse, experienced, driven, and dynamic contributors who excel at getting things done.

About the Opportunity:

We are seeking a detail-oriented Systems Analyst / SRE / Dev Ops / Production Support Engineer to join our client’s Digital Assets Operations team supporting the internal applications, including our client’s blockchain-based tokenization platform. The role will have a strong focus on digital asset infrastructure, blockchain node operations, and Dev Ops support.

The ideal candidate will excel in system monitoring, incident investigation, and troubleshooting across distributed systems. This role requires a strong curiosity-driven mindset, excellent communication skills, and the ability to work in a fast-paced, production-critical  addition to operational support, the candidate will contribute to feature rollouts, system improvements, and observability enhancements. The role requires the ability to work onsite three days per week in the Bay Area, ideally in San Ramon or San Mateo.

Remote work is not available for this position. Flexibility to support global time zones is essential, as the team operates toward a 247 support model.

Responsibilities:

Core Operational Responsibilities Monitor production systems and respond to alerts in a timely and effective manner. Investigate and troubleshoot issues across multiple services, microservices, and cloud platforms. Own incident triage, coordination, and resolution across Dev, Infra, and dependent teams. Perform root cause analysis (RCA) for production incidents and drive preventive improvements. Collaborate with developers and stakeholders to improve system reliability and observability.

Support Linux-based production environments and troubleshoot infrastructure and application-level issues. Troubleshoot networking-related issues, including DNS, load balancing, firewall rules, and VPN connectivity. Provide hands-on production support for distributed applications and infrastructure, going beyond ticket resolution to identify and prevent recurring issues. Digital Assets / Benji Platform Responsibilities Develop techno-functional understanding of tokenized fund workflows (onboarding, transactions, reconciliation, redemptions). Correlate technical issues with business and financial impact (transactions, fund integrity, user experience).

Troubleshoot blockchain-integrated systems including node interactions, RPC issues, and on-chain/off-chain inconsistencies. Support blockchain node operations and understand how nodes communicate with and interact with blockchain networks. Support and troubleshoot nodes across public blockchain ecosystems, with experience in at least two of the following preferred:
Ethereum/EVM, Stellar, or XRP Ledger. Understand…