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Senior IT Help Desk & Systems ; Onsite

Listing for: IXL Learning
Full Time position Listed on 2026-11-08
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 39000 - 45000 USD Yearly USD 39000.00 45000.00 YEAR

Job Description & How to Apply Below

Position: Senior IT Help Desk & Systems Support (Onsite)

IXL Learning is seeking a Help Desk Specialist for our San Mateo, CA office to deliver advanced technical support to IXL’ers, troubleshoot across macOS, Windows and Linux, and mentor junior team members. The role offers a Monday–Friday in-office schedule in a fast-paced edtech environment.

The position requires a Bachelor’s degree in computer information systems or a related field and 3–5 years of help desk experience, with strong communication and a customer-centric mindset.

The following opening is for a Senior IT Help Desk & Systems Support (Onsite) with IXL Learning.

Are you ready to take on the Senior IT Help Desk & Systems Support (Onsite) role at IXL Learning?

We would love to welcome a new Senior IT Help Desk & Systems Support (Onsite) to our team in San Mateo, CA, United States.

Position Requirements

10+ Years work experience
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