IT Helpdesk Manager — Lead Support & Team
Job in
San Mateo, San Mateo County, California, 94409, USA
Listing for:
Prosum
Full Time
position
Listed on 2026-11-13
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
A leading IT service provider in California is seeking a dynamic Helpdesk Manager to lead a growing IT helpdesk team. In this role, you will oversee 24/7 support operations, manage employee performance, and work closely with vendors for escalations. The successful candidate will have extensive experience in IT support management, familiarity with ITIL framework, and excellent communication skills. This is an opportunity to drive service excellence in a fast-paced environment.
We invite applications for the IT Helpdesk Manager — Lead 24/7 Support & Team Performance position located in San Mateo, CA, United States. Our group is growing, and we are hiring a IT Helpdesk Manager — Lead 24/7 Support & Team Performance in San Mateo, CA, United States. This role is for the IT Helpdesk Manager — Lead 24/7 Support & Team Performance role at Prosum.
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