Outreach Specialist

Job Location:

Vendome
- San Mateo, CA 94401, Position Type:
Full Time, Salary Range: $25.50 - $38.50 Hourly,

Job Shift: Any, Shift Details Shift Details:
Day Monday
- Friday 8:00am-4:30pm.

Hourly pay Rate: $25.50-$38.10/hour

Life Moves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With 40 programs, Life Moves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach.

Life Moves | Homeless Outreach Teams (HOT) conduct outreach to unsheltered individuals experiencing homelessness. HOT collaborates with multiple internal and community organizations to provide holistic services to help the individuals return to stability. HOT is a subset of a larger Outreach team that includes Rapid Response Dispatch and an Encampment Resolution team.

The HOT Bayside Outreach Specialist reports to the Program Director and engages unsheltered clients, ensures continuity of care with partner agencies and helps clients navigate complex systems effectively in the northern part of San Mateo County, which includes but is not limited to Redwood City, North Fair Oaks, Belmont, San Carlos, Foster City, Hillsborough, and San Mateo. The position plays a key role in supporting people moving toward safe, stable housing and greater self-sufficiency.

They provide case management services, life skills support, and resource connections and work in partnership with clients to set goals, celebrate progress, and overcome challenges. Using a trauma-informed and a strength-based approach, this position builds trust and respect, making sure clients feel heard, valued, and supported throughout their journey.

Key responsibilities include supporting clients by connecting them to services, building support networks, facilitating groups and activities, advocating for equitable access, and providing crisis intervention when needed. Beyond working directly with clients, this role may help to improve the overall program by sharing ideas, identifying service gaps, and helping strengthen community relationships. This role maintains clear documentation, contributes to program planning and reporting, and models professional, ethical behavior and works closely with their teammates to provide high-quality, coordinated care.

Through their efforts, staff empower clients to grow their strengths, reach their goals, and build a better future.

Develop and maintain individualized case plans focused on housing, employment, benefits, and overall well-being, based on each client’s strengths and goals. Support clients with housing searches, employment readiness, benefits enrollment (e.g., General Assistance, Cal Fresh, CAPI), and skill-building activities such as budgeting and daily living. Connect clients to healthcare providers and community resources, and assist with coordination, scheduling, and transportation as needed.

Maintain accurate and timely client documentation and outcome tracking in HMIS and the agency’s client management system. Advocate for client needs and rights when working with partners, landlords, employers, or service agencies; provide mediation and conflict resolution support as needed. Provide calm, trauma-informed crisis response and ensure all client services align with ethical standards and agency values.

Build and maintain partnerships with…