Software Engineer, AI Engineer (Applied​/Software), Backend Developer

At Eraser, we're building the copilot for technical design. We're the leader in AI-powered diagramming and have built a platform that includes proprietary diagram-as-code implementation, a free-form infinite canvas, and a markdown-compatible document editor used by hundreds of thousands of users every month.

• Startup environment:
  Be excited about what you're building, move fast, and impact our future trajectory from day one.
• Interesting challenges:
  We're pushing the envelope on how diagramming and documentation will work going forward. Build novel AI agents, dive into diagrams
• Startup experience:
  You've worked in a startup or other dynamic environment and have a track record of driving results.
• Team & culture fit:
  We are a hard working, ambitious, humble team that favors a growth mindset. We work in-person at an office in San Mateo CA.
• Passion for our space:
  One of our super powers is that we're technical folks building for technical folks.

As an Engineer focused on platform, you will:

• Build deployment infrastructure:
  Design and implement on-prem and private cloud deployment solutions that enable enterprise customers to run Eraser in their own environments.
• Develop enterprise features:
  Build backend, data, and API-driven features that unblock enterprise sales and address customer requirements around security, compliance, and integration.
• Partner with customers:
  Work closely with enterprise customers and the sales team to understand technical requirements and translate them into scalable platform capabilities.

• Experience with containerization (Docker, Kubernetes) and infrastructure-as-code (Terraform, Pulumi)
• Familiarity with on-prem and private cloud deployment patterns (air-gapped environments, VPCs, hybrid architectures)
• Experience building APIs and backend services
• Experience working with enterprise customers or in a customer-facing engineering role is a plus

As an Engineer focused on diagrams, you will:

• Improve Layout Pipeline:
  Optimize and refine the layout algorithms to ensure diagrams are clear, beautiful-by-default, and easily customizable.
• Customize Rendering Output:
  Customize rendering to support diverse use cases, themes and needs of our wonderful users.
• Define novel UX:
  Craft a delightful UX that balances AI, drag-and-drop / point-and-click iteration, and syntax-driven diagramming.
• Define Diagram Syntax and Parsing:
  Drive layout through syntax, allow for advanced diagram capabilities, and support new diagram types.

• Passion for diagrams / visualization and UX in technical tools
• Experience with data visualization libraries or frameworks (e.g., D3.js, Graphviz, ELK) is a plus
• Experience with lexical parsers and language servers is a plus

As an Engineer focused on AI Agents and Integrations, you will:

• Build integrations:
  We're integrating with sources of truth like git services and cloud platforms and workflow tools like CI/CD pipelines, productivity suites, and task trackers.
• Build AI agent systems:
  Build integrated AI agent systems that connect our AI-powered diagramming and documentation capabilities to customer systems and workflows.
• Create compelling agent experiences:
  Create powerful, scalable, and configurable agent capabilities and delightful interactions for our users.

• Strong experience with API integrations and system architecture
• Familiarity with AI models agent-based systems is a plus
• Passion for building AI agents and tooling for technical teams

Unlock your team’s collaborative super powers.

Documents & diagrams for engineering teams