Team Member, Retail
Listed on 2026-01-12
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Join to apply for the Team Member role at Loop Neighborhood
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Loop Neighborhood Market is based in Union City, Calif., with stores and stations across California. Founded in 1978, the company develops real estate and owns and operates gas stations with convenience stores and car washes. Loop Neighborhood Market also has a wholesale division that delivers fuel to dealer locations in the market.
Position SummaryWe are looking for all levels (including entry level) of hardworking, dedicated, customer-focused individuals who enjoy interacting with customers and helping make a difference. We offer full-time and part-time careers for all three shifts (first, second, or third) allowing employees the flexibility to work a schedule that best fits in with their lifestyle. Our Team Members are responsible for ensuring the smooth operation of the station during their shift, as defined by company policy.
This includes contributing to the increased profitability and growth of the store and guaranteeing our customers’ needs are met every step of the way. We expect all our Team Members to embody our Core Values:
People, Teamwork, Communication, Training, Results Matter, Fun, Customer Centered and Safety.
- Managing the cash register throughout the shift, ensuring the money stays balanced and customers are assisted in a fast and accurate manner.
- Stocking products on shelves and keeping the store clean and professional at all times.
- Ensuring prompt, efficient and courteous customer service to store customers, vendors, and staff at all times.
- Maintaining a clean, customer‑friendly environment in the store and surrounding property.
- Troubleshooting and resolving car wash related issues as needed.
- Preparing shift reports at the end of the shift as per company guidelines.
- Cross and upselling store products and sales to assist in increasing store sales.
- Escalating all high‑priority issues to their immediate manager.
- Performing additional duties as assigned.
- Must be able to work a flexible schedule as needed.
- Communicate verbally and in writing with various management on store operations in a quick timeline.
- Ability to read, understand, and write in the English language.
- Perform basic math including proper calculation of change.
- Have the ability to validate identification prior to selling tobacco and/or alcohol (as required under applicable laws and regulations).
- Can lift up to 50 pounds.
- Ability to climb ladders as needed.
- Remain calm and respond to emergencies according to company policies and procedures.
- Tolerate exposure to gasoline fumes and cleaning products.
- Work in various temperature environments (coolers, outside in various weather conditions, and in the station).
- Employees that are with us for 6 months to 3 years = 0.10 cents off a gallon of fuel.
- Employees that are with us for 3 years to 5 years = 0.30 cents off a gallon of fuel.
- Employees that are with us for 5+ years = 0.40 cents off a gallon of fuel.
- Maximum 20 gallons and 2 fill ups per week.
- Must be 18+ years old to work 1st and 2nd shift.
- Minimum of 21 years old to work 3rd shift.
$17.55 – $19.00 per hour
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