Service Technician

Job Type

Full-time

Description

Premium Brand | Up to 10k Sign-on bonus for certified MB Technicians!! | Work Schedule: M-F, 8 hour shift | Veterans encouraged to apply

Work with one of the world's most advanced automotive brands - in a shop built for quality, consistency, and growth.

Mercedes-Benz of Marin, part of Swickard Automotive Group, is hiring experienced Flat Rate Service Technicians to join our high-performing team. We run disciplined shops where techs have the tools, information, and support they need to produce - without chaos, bottlenecks, or surprises.

If you value craftsmanship, steady standards, and leaders who remove obstacles instead of creating them, you'll feel at home here.

Responsibilities:

• Diagnose, repair, and maintain Mercedes-Benz vehicles to OEM specifications
• Perform warranty and customer-pay repairs with precision and documentation discipline
• Communicate clearly with advisors and shop leadership to keep work flowing
• Protect guest safety and trust through quality control and comeback prevention
• Maintain a clean, organized bay consistent with Mercedes-Benz standards
• Perform test drives to evaluate vehicle performance and diagnose issues.
• Research technical information and consult with colleagues or service manuals to solve complex problems.
• Recommend preventative maintenance services to customers.
• Contribute to a positive and efficient work environment within the service department.
• Other duties as assigned

How We Operate (Standards & Systems)

• Clear dispatching + steady work mix to protect your flag hours
• Modern equipment, updated Star Diagnosis tools, and OEM repair information
• Documented SOPs to reduce friction and cut wasted time
• Supportive shop leadership - coaching, feedback, and accountability
• Consistent parts processes to reduce delays and improve throughput

Qualifications:

• Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Experience: 2+ years of dealership technician experience (Mercedes-Benz or European luxury preferred)
• Certifications: Clean driving record and valid driver's license. Automotive Service Excellence (ASE) certifications is a strong plus.
• Commitment to quality, integrity, and guest care
• Steady communication with advisors, dispatch, and shop foreman
• Strong diagnostic and electrical skills; ability to follow OEM procedures
• Strong understanding of automotive systems, diagnostics, and repair procedures.
• Excellent problem-solving and critical thinking skills.
• Manual dexterity and the ability to perform physical tasks (lifting, bending, reaching).
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits of Working at Swickard:

• Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
• Open Service Appointment Schedule - customers schedule service appointments with us when it's convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
• Progressive pay plans:
  As your tenure increases and you complete more certifications, we'll pay you more!
• Paid manufacturer training - we'll pay to help you gain new certifications and advance your career with some premier manufacturers.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• We're a hospitality company that happens to sell cars, parts, and service.
• We are a team. Everyone plays a role in our success.
• Culture: We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
• Highline Brands:
  Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career.

Do you have what it takes?

#T4

Salary Description

$35 - $50 per flat-rate hour