IT Solutions Delivery Lead, R&D Operations

Overview

IT Solutions Delivery Lead, R&D Operations

Location:

San Rafael, CA Bio Marin is the world leader in delivering therapeutics that provide meaningful advances to patients who live with serious and life-threatening rare genetic diseases. Our teams support the mission of providing first and best in class therapeutics to patients who live with rare diseases. The IT Solutions Delivery Lead, R&D Operations role is critical to ensuring successful development and delivery of Information Technology strategies, including System Ownership for the R&D organization’s systems which allow the business to focus on what they do best.

The R&D organization covers research, discovery, and post-market clinical development. This position maintains full-time engagement with the R&D department and collaborates with business stakeholders to manage the standard support practices for identifying, scoping, developing, testing, and releasing/publishing R&D business systems. The role provides system support, maintenance, licensing, data management and project delivery for the life of the systems. It is part of the global R&D IT Solution Delivery and Support team, responsible for developing, maintaining, monitoring, and supporting an industry-specific set of R&D Operations systems.

The role works with business SMEs and IT project managers to capture and prioritize requests and address data, process, and technical issues that affect business needs and efficiency.

• System Ownership – Technical ownership of SAS 9.4, SAS Viya, R-Studio, Phoenix Win Non Lin , Pumas
  
  AI, etc.
• Lifecycle Management of applications to deliver business capabilities while ensuring efficient allocation of resources across the technology landscape.
• Financial responsibility for all system operational expenses.
• Manage Software Vendors to ensure SLAs are met and systems are up to date.
• Manage Licensing for your systems including budgeting and growth forecasting.
• Facilitate Application Steering Committees to maximize value delivered by applications and improve user experience.
• Participate in change control boards and design review committees.
• Bridge the gap between business needs and technology constraints to develop the right strategy/solution for the company.

• Support new application and system deployment projects with emphasis on the software development life cycle (SDLC).
• Participate as subject matter expert (and in some cases lead) projects with project managers, technicians, and business analysts.
• Develop and implement technical strategies for various validated/qualified computer systems with emphasis on global enterprise systems.
• Partner with the business team to implement next-gen applications and upgrade existing applications.
• Develop Solution Options based on user requirements including level of effort and cost estimates.
• Champion internal IT standards and best practices during the design/implementation phase of a project.
• Provide analytical support for multiple complex projects; establish work plans and timelines; coordinate with internal and external sources.
• Organize technical requirements gathering and solution design sessions with customers, partners, and other technical resources of all levels.
• Develop and implement a support plan ensuring smooth turnover of operations.

• Responsible for managing, administering, configuring, and maintaining business application operations through the System Development Lifecycle.
• Manage Vendors and Service Providers to ensure system support needs are met.
• Provide technical guidance to peers, contingent staff, and support vendors.
• Communicate system outages, changes, and overall status to key business stakeholders.
• Maintain systems under department control in a qualified state by establishing and enforcing platform standards aligning with QA and Computer System Validation policy, and Health Authority regulations.
• Develop and administer system procedures for installation, monitoring, performance utilization, upgrades, backups, recovery, and overall operations in a validated environment.
• Develop and maintain reports, scorecards, and tools for regular…