Call Center Ops Lead Coaching
Listed on 2026-10-06
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Management
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Customer Service/HelpDesk
Customer Success Management
Transdev North America in San Rafael, CA is seeking a Call Center Manager to lead the call center unit, overseeing information intake, trip reservations, and customer service for Marin Access programs. You will train staff, monitor performance, and drive KPI-based improvements to ensure high service quality.
This exempt role reports to executive management. The role requires strong leadership, excellent communication, and the ability to manage multiple tasks in a fast-paced environment.
We are currently recruiting a Call Center Ops Lead – Performance & Coaching for our team in San Rafael, CA, United States.
The Call Center Ops Lead – Performance & Coaching position in the Management & Operations field is open for applications.
We have an opening for a Call Center Ops Lead – Performance & Coaching in San Rafael, CA, United States within Management & Operations.
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