Pharmacy Technician

Pharmacy Technician - 25-230 at Hill Physicians Medical Group

We’re delighted you’re considering joining us! Hill Physicians Medical Group is shaping the healthcare of the future: actively managed care that prevents disease, supports those with chronic conditions and anticipates the needs of our members.

Join Our Team! Hill Physicians has much to offer prospective employees. We’re regularly recognized as one of the "Best Places to Work in the Bay Area" and one of the "Healthiest Places to Work in the Bay Area." Joining our team is a great choice for your professional career and personal satisfaction.

DE&I Statement: At Pri Med, your uniqueness is valued, celebrated, encouraged, supported, and embraced. Whatever your relationship with Hill Physicians, we welcome ALL that you are. We value and respect your race, ethnicity, gender identity, sexual orientation, age, religion, disabilities, experiences, perspectives, and other attributes. Our celebration of diversity and foundation of inclusion allows us to leverage our differences and capitalize on our similarities to better serve our communities.

Job Description: Support the Virtual Pharmacy team in the development and implementation of programs, policies, and procedures that improve clinical outcomes, maximize resource utilization, and improve performance on clinical quality measures.

Key Responsibilities and Tasks:

• Conduct patient outreach to provide medication refill reminders, medication affordability resources, identify and address barriers to adherence, address gaps in care, and enroll patients in disease management programs.
• Collaborate with pharmacists to resolve medication-related issues and elevate clinical concerns.
• Coordinate with provider offices, dispensing pharmacies, vendors, and health plans to ensure timely order fulfillment of prescriptions and diabetes testing supplies.
• Triage and refer patients to other members of the Hill Physicians virtual care team (virtual pharmacist, health educator, health navigator, community health advocate, social worker, case manager) as appropriate.
• Assist with workflow efficiencies for clinical programs including gathering patient charts for pharmacists’ review and managing patient lists on Excel files.
• Document all patient‑related interactions in the electronic health record.
• Perform other duties and assignments as required.

Skills And Experience

Required:

• Active California Pharmacy Technician License
• Minimum 2 years of pharmacy‑related training and experience, including:
• Knowledge of top 100 commonly prescribed medications, understanding of the outpatient pharmacy process, resolving insurance/coverage issues
• Experience talking to patients about their refills and insurance
• Experience addressing medication affordability concerns with patients and resolving prior authorization issues preferred.
• Experience working with chronic disease populations (e.g., Diabetes, hypertension) preferred.
• Excellent attention to detail, organizational skills, and ability to manage various projects at the same time.
• Self‑directed.
• Excellent interpersonal, verbal, and written communication skills.
• Computer skills and working knowledge of Microsoft Office applications; ability to learn new computer systems.

Additional Information:

Salary: $31 - $35 Hourly
This is a hybrid position - 2 days in office, 3 days remote.

Hill Physicians is an Equal Opportunity Employer.

• Entry level

• Full‑time

• Health Care Provider
• Hospitals and Health Care