Cloud Ops Engineer

About SAP

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.

What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Due to the potentially classified nature of our work, your willingness is required to subject yourself to a governmental security clearance process.

As part of our Global Sovereign Cloud Delivery team, you’ll play a pivotal role in ensuring that Sovereign Cloud regional operations run in a harmonized, secure, and scalable manner. In this role, you’ll work with security-hardened SAP cloud solutions such as SAP Human Capital Management (HCM), SAP Fieldglass, SAP Ariba, SAP Customer Experience (CX), SAP Business Data Cloud, and more. This is your chance to contribute in a meaningful, high-impact role that safeguards digital sovereignty while driving innovation.

• Support Global Solution Experts in defining operating standards for the SAP Sovereign Cloud solutions.
• Collaborate across global and regional teams to break silos, enhance communication, and align on best practices.
• Contribute to process improvement & standardization by helping refine Standard Operating Procedures, Work Instructions, and Knowledge Base content.
• Drive scalability and harmonization by ensuring consistent deployment practices across regions.
• Utilize IT Service Management (ITSM) processes such as service request, incident, problem, change management, and release operations.

• 3+ years of experience in a Dev Ops role and a bachelor’s degree in a relevant technical field.
• A strong analytical mindset, team-player spirit, and a proactive, results-driven approach.
• Comfortable working in a globally distributed team and collaborating with diverse stakeholders.
• A solid understanding of enterprise software applications and IT/Cloud operations.
• Attention to detail and a quality-first mindset.
• A high degree of service focus, customer orientation, and operational excellence.
• Excellent communication skills in English (written and verbal).
• You may be required to undergo a governmental security clearance process (https://(Use the "Apply for this Job" box below).).

The targeted combined range for this position is 116, (USD). The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process.

SAP'S DIVERSITY COMMITMENT:
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company. SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:  Successful candidates might be required to undergo a background verification with an external vendor.

For SAP employees:
Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

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