IT Administrator II

Position: IT Administrator II - 25-229
** We’re delighted you’re considering joining us!
** At Hill Physicians Medical Group, we’re shaping the healthcare of the future: actively managed care that prevents disease, supports those with chronic conditions and anticipates the needs of our members.
** Join Our Team!
** Hill Physicians has much to offer prospective employees.  We’re regularly recognized as one of the “Best Places to Work in the Bay Area” and have been recognized as one of the “Healthiest Places to Work in the Bay Area.” When you join our team, you’re making a great choice for your professional career and your personal satisfaction.
** DE&I Statement:
** At Pri Med, your uniqueness is valued, celebrated, encouraged, supported, and embraced. Whatever your relationship with Hill Physicians, we welcome ALL that you are.

We value and respect your race, ethnicity, gender identity, sexual orientation, age, religion, disabilities, experiences, perspectives, and other attributes. Our celebration of diversity and foundation of inclusion allows us to leverage our differences and capitalize on our similarities to better serve our communities. We do it because it's right!
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* Job Description:

** Under the leadership of the Manager, Data Center and Cloud Operations, the IT Administrator is responsible for providing system support expertise to ensure that all Azure cloud systems and are operational and properly maintained.  This also includes proactive monitoring, capacity planning, managing existing infrastructure, and supporting system provisioning and storage allocation. .  The IT Administrator should have in-depth knowledge of all areas within the IT department, mentor other team members, and always represent the department’s philosophies when interacting with other departments within the organization.

Strong technical analysis and proficiency in project management is preferred.
** Specialization
* * Azure Cloud Systems Management & Veeam Backup Operations:
Engineer-level proficiency in day-to-day management of Azure IaaS/PaaS environments, including VM lifecycle, storage provisioning, networking, and performance tuning; expert in Veeam Backup for Microsoft 365, Veeam Backup for Microsoft Azure, and Veeam Backup & Replication for comprehensive data protection and recovery.
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* Job Responsibilities:

*** Strong technical knowledge of Azure IaaS/PaaS, Windows and Linux operating systems in cloud.
* Power Shell/Azure CLI scripting proficiency.
* Enterprise proactive monitoring with Solar Winds SAM and Azure Monitor.
* Hands-on experience managing Veeam Backup for Microsoft 365, Veeam Backup for Microsoft Azure, and Veeam Backup & Replication.
* Responsible for reliable operations with configuration and lifecycle management of Azure IaaS/PaaS resources, including VMs, storage, networking, and cloud-based applications. Deploy new Azure VMs, storage accounts, and file shares; provision and manage capacity using Azure Portal, Power Shell, and CLI.
* Troubleshoot Azure infrastructure and application errors using diagnostic tools (Solar Winds, Cribl, Lansweeper, etc.  Document problems, resolutions, and impact assessments.
* Prepare documentation and technical specifications for IT staff to support planning and implementation of new or upgraded Azure infrastructure.
* Perform regular backup operations using Veeam Backup for Microsoft 365, Veeam Backup for Microsoft Azure, and Veeam Backup & Replication; implement data protection, disaster recovery, and failover procedures; conduct quarterly restore testing and log evidence in Service Now.
* Responsible for Azure capacity, storage provisioning, and performance monitoring.
* Lead Change Management, Incident Management, and Root Cause Analysis for all changes and issues within Azure Infrastructure, Security, and Operations.
* Provide Tier 3 support for daily operational issues in Azure environments.
** Required Experience and Professional Skills
*** Three or more years of experience in Azure or other cloud providers.
* 3 or more years’ experience in cloud systems implementation and support.
* Hands-on experience with Veeam Backup for Microsoft 365, Veeam Backup for Microsoft Azure, and Veeam Backup & Replication.
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