Retail Key Holder, San Ramon

Bev Mo! by Gopuff is seeking a Part Time Key Holder for our Retail Operations team. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store during high volume periods and support new employees, providing excellent customer service while driving sales.

• Provide excellent customer service by greeting customers, establishing rapport, and informing them about products and services.
• Arrive early to open the store and leave late to close the store.
• Assist the store during high volume periods and support new employees.
• Have knowledge of in-house products to recommend to customers.
• Assist with inventory management tasks such as restocking, conducting inventory counts, and identifying discrepancies.
• Process cash transactions accurately, including opening/closing tills, cash counting, and deposits.
• Operate scanners, cash registers, and other electronics.
• Follow proper age verification policies.
• Ensure pricing and quantities are accurate and provide receipts.
• Process refunds and exchanges.
• Monitor the sales floor to prevent theft and minimize loss, including bag checks and security adherence.
• Maintain store cleanliness and standards on the sales floor, stockroom, lockers, and bathrooms.
• Train new employees on store procedures, product knowledge, and customer service standards.

• At least 1 year of leadership experience in retail, grocery, military, restaurant, or similar fields.
• Flexible schedule availability, including nights, weekends, and holidays.
• Basic math skills and proficiency in cash handling.
• Team-oriented mindset.
• Ability to lift up to 49 pounds.
• High School Diploma or equivalent.

• Compensation varies based on location and market conditions. For U.S. locations, the starting pay is USD $18.00 per hour in San Ramon, CA.
• Pay may be adjusted based on skills, experience, and market factors. For more details, contact the designated recruiter.

At Gopuff, we understand that life can be unpredictable. Whether you forget the milk, run out of pet food, or need ice cream late at night, we’re here to deliver your needs quickly.

We’re building a team of motivated individuals to advance our vision of bringing convenience and predictability to an unpredictable world.

If you're interested, join us on Team Blue.

Gopuff is an equal opportunity employer, committed to diversity and inclusion. We welcome qualified candidates regardless of race, gender, religion, sexual orientation, age, disability, or other protected characteristics.