Assistant Store Manager

We are a health-minded, nutritionally conscious, energetic company, focused on the customer experience. Be a part of a fun, dynamic, growing team committed to bringing healthy food to the community! Originating in San Ramon, Vitality Bowls specializes in Açai bowls, fresh juice, smoothies, grain bowls, wraps, and salads.

As an Assistant Manager of Vitality Bowls, you will be responsible for the overall shift-level operations including assisting in growing sales, managing financials, operational excellence and exhibiting amazing customer service skills. In the absence of the Store Manager, the Assistant Manager is effectively the store leader.

Assistant Store Manager

Responsibilities include:

Employee Management:

• Manag e food orders, speed of service, and ensur e quality food production .
• Establish strong, transparent lines of communication with upper management, customers, s hift leaders and t eam m embers .
• Actively coach, train and quiz the team about their knowledge of the company, our products , and allergen safety .
• Recogniz e outstanding work performance within your team while providing necessary constructive feedback .
• Participat e in interviewing and hiring of t eam m embers .
• Adher e to all labor laws .
• Follow and enforce all company food safety, allergen safety, cash handling, cleanliness and operational policies and procedures – lead by example.
• Promot e a positive, uplifting, and motivating culture that thrives on teamwork .
• Other duties as assigned by upper management based on business needs .
• Follow and uphold COVID-19 sanitation procedures and standards

Customer Service and Menu/Brand Knowledge:

• Consistently exhibit and hold team accountable to customer service standards .
• Show exemplary knowledge of Vitality Bowls brand and products .
• Consistently educat e and engag e customers and employees on all Vitality Bowls products and services .
• Observ e the needs of customers and team members and communica te those observations to upper management .

Inventory, Labor, and Costs:

• Manag e inventory levels daily, assist in performing operational procedures such as inventory counts, placing orders, and accepting deliveries .
• Assist in creating schedules based on the needs of the business (meet labor goals ) .
• Meet all business and productivity metrics daily during shifts, including sales and budgets .
• Identif y performance opportunities and collaborat e with upper management to create strategies to improve overall store and team member productivity .
• Hav e a growth mindset and look to create, plan , and realize goals pertaining to self and store performance .
• Manage all banking needs including deposits, petty cash, and cash out reports.

Assistant Store Manager Requirements:

• Must have reliable transportation .
• Minimum of 1 year supervisor experience .
• Available to work a minimum of 35 hours per week and all day-parts including mornings, nights, and weekends .
• Proficiency with technology such as POS software and emails .
• Ability to stand for long periods of time, bend and regularly lift 40 pounds .
• Maintain a clean and work appropriate personal appearance .
• Restaurant or food experience preferred .
• A positive and uplifting attitude!
• Has a food safety certification or is willing to become food safety certified .

Assistant Store Manager Benefits:

• Bonus Program
• 50% off meals while working
• 15% family discount

Job Type: Full-time/ Part-time available

Compensation: $16.00 - $18.00 per hour

Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item.

• Make a great first impression: smile and greet each guest.
• Show a sense of urgency and strive to minimize wait times.
• Get to know your guests and make them regulars.
• Make a memorable connection and send each guest off with a smile.

• Become knowledgeable about Vitality Bowls menu, preparation methods…