Receptionist-Sand Springs

Answers the telephone in a courteous manner and directs calls to the appropriate destinations; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army’s operations and services; performs routine clerical work such as typing, spreadsheets, and filing.

Service Work (80%)Answers the telephone and transfers calls to the appropriate destination; responds to callers’ questions and provides accurate information.

Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or email.

Notifies proper individuals when visitors have arrived; ensure that visitors and members have signed in.

Receives, greets, and announces visitors in a courteous and tactful manner; aids callers and visitors by answering questions and providing instructions and referrals.

Assists members in signing up for special events, activities, or programs.

Administrative Support/Clerical (15%)Processes membership and program fees Records and updates statistical information; ensures the accuracy and completeness of the same.

Other Responsibilities (5%)Performs other related work as required

Education and Experience High school diploma or G.E.D required, and two years of progressively responsible experience working in a major firm with telephone switchboard responsibilities, or any equivalent combination of training and experience which provides the necessary knowledge, skills, and abilities.

Certifications/Licenses None