EVS Attendant - Sand Springs

Overview

Under direct supervision of the EVS Supervisor, the EVS Attendant is responsible for cleanliness of all property public areas both inside and outside the casino. Responsibilities include vacuuming, mopping, window washing, restroom cleaning, trash removal, office cleaning, back of house area cleaning, exterior cleaning of electronic games, re-stocking supply shelves, and completes other duties as assigned.

MINIMUM QUALIFICATIONS:

• Must be a minimum of 18 years of age.
• Six Months of previous work experience required.
• Customer service or hospitality preferred.
• Required to pass a pre-employment drug screening and obtain and maintain an Osage Nation gaming license.
• Required to provide documents to show the applicant is eligible to work in the United States.
• Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos.
• Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation.

COMMUNICATION:

• Makes efforts to keep informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter.
• Effectively communicates concerns and information to supervisor and listens to communication from supervisor.
• Effectively relates ideas for improvements to supervisor and management in accordance with chain of command.
• Observes and reports any and all unsafe behavior displayed by internal and external guests.

DEPARTMENT OPERATIONS:

• Replenishes supplies items such as drinking glasses, linens, bathroom amenities and other supplies for Room Attendants as needed.
• Moves furniture, hangs drapes, and rolls carpet.
• Vacuums guest hall ways, elevators, elevator hallways and guest room floors.
• Dusts guest hallway walls, ceilings, woodwork, windows, door panels, and sills.
• Make guest room deliveries.
• Empties Room Attendants carts and wastebaskets.
• Fills out maintenance requests for any items that need repair.
• Replaces light bulbs within hallways, lobbies, and guest rooms within reach.
• Transfers clean and dirty linens from Room Attendants to Laundry.
• Restock linen rooms and shelves.
• Transfer linen carts to and from loading dock.
• Contributes to a team effort and accomplishes related results as required.
• Follows details for BOE and takes direction from F&B supervisor/manager for banquet needs.
• Responsible for table and chair set up, linens, centerpieces, and equipment transport for banquet needs.
• Maintains banquet cleanliness in front and back of house of banquet spaces.
• Maintains cleanliness of casino by cleaning slot machines, slot bases, slot chairs, ashtrays, vacuum carpets, empties trash, wipes down trash cans, dusts all areas, cleans window glass.
• Maintains front door areas, empties trash cans, picks up trash within the parking lot, and entry drive ways.
• Maintains and empties trash outside at the pool and surrounding areas.
• Performs all other related and compatible duties as assigned.

GUEST SERVICE:

• Provides excellent internal and external guest services, treating internal and external guests with courtesy and consideration at all times.
• Cooperates and communicates with all fellow employees, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude.

REGULATORY COMPLIANCE:

• Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance.
• Performs all duties in accordance with company core values, objectives of the Osage Nation, internal policies and procedures, as well, as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, ONGR, the Bank Secrecy Act, Office of Foreign Asset Control, USA Patriot Act and Privacy Act.

KNOWLEDGE,SKILL AND ABILITY REQUIREMENTS:

• Skill in the use of cleaning tools, chemicals, cleaners, and disinfectants.
• Read, write, speak and understand the English language. Read Company or departmental reports, newsletters, and documents.
• Perform basic mathematical computations (add, subtract, multiply, divide in all units of measure, including whole numbers, common fractions,…