IT Systems Administrator

** Summary/Objective
** The IT Systems Administrator is responsible for the reliable, secure, and efficient operation of OGI Process Equipment's information technology infrastructure. This position administers on-premises and cloud systems, servers, networks, identity and access services, backups, cybersecurity controls, business applications, and end-user computing resources. The role provides advanced technical support, maintains accurate system documentation, coordinates vendors, and implements improvements that support Engineering, Drafting, Manufacturing, Quality, Service, Sales, Purchasing, Accounting, and Operations.

The position requires a hands-on administrator who can independently diagnose complex issues, manage competing priorities, protect company and customer information, and support business continuity in an industrial manufacturing environment.
** Essential Functions
** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
** Systems, Server, and Identity Administration
*** Administer, monitor, maintain, and troubleshoot physical and virtual servers, operating systems, storage, and related infrastructure.
* Administer Active Directory, Group Policy, DNS, DHCP, file and print services, user accounts, security groups, permissions, and authentication services.
* Manage Microsoft 365 services, including Exchange Online, Teams, SharePoint, One Drive, licensing, retention settings, multifactor authentication, and conditional access controls.
* Maintain system performance, capacity, availability, patching, configuration standards, and lifecycle plans for infrastructure assets.
* Use Power Shell or equivalent administrative tools to automate repeatable tasks, improve consistency, and reduce manual administration.
** Network and Communications Administration
*** Configure, maintain, and troubleshoot local and wide area networks, wireless networks, internet connectivity, virtual private networks, switches, routers, firewalls, and related services.
* Monitor network availability, utilization, security events, and performance; identify root causes and implement corrective actions.
* Maintain network diagrams, addressing plans, device configurations, access rules, and recovery documentation.
* Coordinate telecommunications, internet, and managed service providers and verify that contracted services meet operational requirements.
** Cybersecurity, Backup, and Business Continuity
*** Implement and maintain endpoint protection, email security, vulnerability remediation, secure configuration baselines, access controls, logging, and security monitoring.
* Apply the principle of least privilege and conduct periodic reviews of privileged accounts, user access, inactive accounts, and administrative permissions.
* Monitor, investigate, document, escalate, and support response to suspected cybersecurity incidents in accordance with company procedures.
* Administer backup and recovery systems; monitor backup completion, investigate failures, and perform documented recovery tests.
* Maintain disaster recovery and business continuity documentation for critical technology services and participate in periodic recovery exercises.
* Support cybersecurity awareness, acceptable-use requirements, audit requests, insurance questionnaires, and compliance activities as assigned.
** Business Applications and Data Systems Support
*** Provide infrastructure and administrative support for enterprise applications used by OGI, including ERP, engineering, manufacturing, reporting, database, document management, and workflow platforms.
* Support Epicor ERP, Microsoft SQL Server, Power BI gateways and data connections, SharePoint, and related business system integrations within the boundaries of assigned responsibility.
** Supervisor Responsibility
** This position has no supervisory responsibilities.
** Work Environment
** This job primarily operates in a professional office environment.  This role uses standard office equipment.  When in the manufacturing facility, all employees are required to wear personal protective equipment (PPE) to include at a minimum, hearing protection, and safety glasses with side shields.  Protective toe boots are not required when employee is in designated walkways in the plant.  Other protective equipment may be required in designated areas.
** Physical Demands
** The physical demands described here are representative of those that must be met by an employee to successfully perform…