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Kitchen Operations Manager
Job in
Sand Springs, Tulsa County, Oklahoma, 74063, USA
Listed on 2026-01-01
Listing for:
Chick-fil-A Sand Springs
Full Time
position Listed on 2026-01-01
Job specializations:
-
Management
Operations Manager, Hotel Management
Job Description & How to Apply Below
Benefits:
- 401(k) matching
- Company parties
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Tuition assistance
Summary:
Work with the Director - Back of the House (BOH) + Financial Management to ensure excellence in BOH Operations and Financial Management. This role is a key leader in ensuring Chick-fil-A Sand Springs succeeds in:
- Financial stewardship through Food Cost, Labor Cost, and Repairs & Maintenance
- Annual & Quarterly Planning
- Back of House Staffing and Operations
- Leadership and People Development of the Back of House Team
- Vision and Service Model compliance
- Develop a growth-oriented, hospitality-focused team culture emphasizing food safety, product knowledge, stewardship, excitement, and generosity. Incorporate this into training, communication, and daily culture.
- Maintain alignment with the Operator and the Director - Back of the House + Financial Management.
- Ensure stewardship systems are implemented throughout the restaurant.
- Create a center of excellence by developing, leading, and implementing systems for high performance and innovation.
- Support scheduling, shift changes, and coverage for call-offs and no-shows.
- Handle disciplinary actions and documentation for team members not meeting standards.
- Participate in hiring processes, including resume screening, interviews, and reference checks.
- Ensure team leaders enforce discipline and adhere to Chick-fil-A standards and policies.
- Drive sales growth, creativity, and innovation within the team.
- Approve schedules and ensure proper coverage.
- Follow and coach adherence to Chick-fil-A standards and procedures.
- Strategic thinking, goal-oriented, tech-savvy
- Excellent communication skills, especially in handling difficult situations
- Dependable, mature, results-oriented
- Detail-oriented and observant
- Strong network and community contacts
- Creative, flexible, self-starter
- Good business sense and achiever mentality
- Effective written and verbal communication
- Strong project and time management skills
- Unquestionable integrity and professional representation
- Relationship-building skills
- Ability to work independently and in teams
- Servant leadership and stewardship mindset
- Bachelor's degree or higher, preferably in business or culinary arts
- Leadership experience in food service operations
- Minimum 2 years of experience
- Bilingual in English and Spanish
This is a full-time position requiring excellent time management, self-direction, and organizational skills. The candidate must master all roles within the restaurant.
Additional Benefits:- Affordable healthcare
- Flexible schedule
- Employee discount
- Eligibility for free college after 30 days of employment
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