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Senior Technical Service Desk Lead; 3rd Line | Hybrid

Job in Sandiacre, Derbyshire, NG10, England, UK
Listing for: Air IT Limited
Full Time position
Listed on 2025-12-30
Job specializations:
  • IT/Tech
    IT Project Manager, IT Support
Job Description & How to Apply Below
Position: Senior Technical Service Desk Lead (3rd Line) | Hybrid
A leading IT services provider in the UK seeks a Technical Service Desk Manager to lead its centralised 3rd line team. The role involves managing operations, mentoring staff, and driving service improvement initiatives. Candidates should have experience in service desk management and a strong understanding of ITIL principles. This position offers a hybrid work model and various perks including annual leave, training opportunities, and a cycle to work scheme.
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Position Requirements
10+ Years work experience
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