Customer Team Member

Customer Team Member

As a Customer Team Member, you will work as part of a friendly team in a fast‑moving Co‑op store, delivering essential services such as post office, bakery, or online order picking and packing. You will help keep shelves stocked, support sales, and promote Co‑op membership.

• Support the day‑to‑day running of the store by delivering friendly and thoughtful service, and helping to resolve problems.
• Work with your team to keep the store running smoothly.
• Work hands‑on on the shop floor and tills, contributing to daily operations to create a great shopping experience.
• Help maintain store performance by keeping shelves stocked, checking prices, dates, and stock accuracy.
• Ensure the store is safe and legal by maintaining correct prices, dates, and temperatures.
• Promote Co‑op membership and support the local community.

A mix of opening, closing, and mid‑day shifts, with flexibility across the week including at least two evening shifts and one weekend shift.

• A genuine passion for helping people and delivering great customer service.
• The ability to work flexibly across a number of shifts and as part of a team.
• An interest in retail and working in a busy store environment (experience not essential).

• Full training and career development resources.
• 30% discount on all Co‑op products in‑store.
• Flexible access to pay as you earn.
• Pension scheme with up to 10% employer contributions.
• 31days of holiday (including bank holidays), pro‑rated for part‑time colleagues.
• 24/7 access to GP appointments and colleague support programme.
• Cycle‑to‑work scheme.
• Market‑leading policies to help you through life's big moments.
• Wagestream money‑management app giving you access to a percentage of your pay as you earn it.
• Services to support your physical, mental and financial wellbeing.