Temporary Outreach & Housing Support Worker; Agency

Temporary Outreach & Housing Support Worker (Agency)

Location: Isle of Wight
Hours: Flexible shifts available, including early mornings and evenings as required
Contract: Temporary / Agency

Role Overview

We are seeking experienced and adaptable Support Workers to join us on a temporary agency basis, providing outreach and housing support services across the Isle of Wight.

This role involves assisting individuals who are rough sleeping, residing in emergency or temporary accommodation, or at risk of homelessness. You will manage a caseload, respond to referrals, and consistently uphold high professional standards while working flexibly.

This is an excellent opportunity for someone with prior experience in homelessness, housing, or complex needs who is confident working independently within an established service.

Key Responsibilities

• Respond promptly to referrals concerning individuals sleeping rough
• Conduct outreach visits throughout the Isle of Wight, including early morning welfare checks
• Engage with and build trusting, professional relationships with people experiencing homelessness
• Complete comprehensive needs and risk assessments
• Provide short-term and intensive housing-related support
• Assist clients in accessing benefits, healthcare, substance misuse services, and other relevant support
• Support individuals in temporary accommodation to progress towards securing permanent housing
• Liaise effectively with local authority teams and partner agencies
• Maintain accurate, timely, and confidential case records
• Adhere to safeguarding policies and health & safety procedures at all times

Requirements

• Previous experience supporting individuals facing homelessness, substance misuse, mental health challenges, or multiple disadvantages
• Ability to assess and manage risk while working autonomously
• Confidence in lone working within community settings
• Strong written and verbal communication skills
• Proficient IT skills for accurate case recording
• Full UK driving licence and access to a vehicle (essential)
• Right to work in the UK is mandatory. Please note, we are unable to offer Skilled Worker visa sponsorship for this role.
• Enhanced DBS check, or willingness to obtain one

About You

You will be:

• Reliable and professional in all aspects of your work
• Calm and composed under pressure
• Confident in setting and maintaining appropriate boundaries
• Person-centred, empathetic, and non-judgemental
• Adaptable, able to integrate quickly into new teams and systems

Why Apply?

• Competitive hourly rates of pay
• WEEKLY pay via BACS
• Holiday pay accrued separately from your hourly rate
• Enhanced Adult Workforce DBS provided (subject to terms)
• Mandatory training and certificates supplied to enhance your personal portfolio
• Optional workplace pension scheme
• Friendly and experienced consultants offering comprehensive support, including:
  • Detailed information about each project before your first shift
  • Additional on-site support and guidance where necessary
  • Ongoing encouragement and opportunities for professional development
  • 24/7 out-of-hours contact for emergency support

Kingdom People is acting as an Employment Business in relation to this vacancy.