Office Specialist

Idaho Department of Lands

The Idaho Department of Lands (IDL) is seeking a full-time Office Specialist
2. This position will be located in Sandpoint, .

• Provide customer service to walk-in, phone, and in-house customers in various Area programs (Fire, Idaho Forest Practices Act (FPA), Endowment Land Management, Navigable Waters).
• Provide administrative support for staff.
• Maintain program records systems including FPA and Slash Compliance system, M-Files and billings and payments.
• Preparing reports.
• Ensure office functions are covered in the absence of other staff as well as area administrative staff in both Sandpoint and Bonners Ferry offices.
• Issue firewood and burn permits
• Though based in Sandpoint, work in the Bonners Ferry location may be required periodically.

• Good knowledge of: rules of effective business English usage, spelling, punctuation, and grammar.
• Experience:
  
  using alphabetical, numerical, or subject filing systems to include determining file names, setting up new files, classifying, labeling, filing, and retrieving; reviewing documents for compliance with established procedures; using a computer to enter and retrieve information; answering a business telephone using knowledge of business telephone procedures and etiquette.
• Basic abilities using common computer programs used in an office environment;
  Microsoft Word, Microsoft Excel, Adobe.

• Experience serving the public.
• A desire to build and maintain strong working relationships with internal and external customers to fulfill the department's mission, goals, and values.
• Experience or training in time management and organizational methods or tools.
• Experience using Microsoft Outlook to send and receive emails and manage calendars.
• Experience using maps or online applications to locate specific areas of interest (e.g., legal descriptions, addresses, or land ownership).
• Experience in Microsoft Excel to input information, create formulas and employing built-in calculations functions to perform routine financial calculations.
• Aspiration to grow into a supervisory role

Incumbents in this class perform a wide range of office support functions using independent judgment in applying existing policies and procedures to complete assignments. This involves knowledge of multiple procedures and program guidelines to make decisions. Decisions cover a variety of tasks. Incumbents respond to non-routine inquiries and explain department services, policies, procedures, and rationale for decisions to customers. Incumbents typically utilize a variety of computer operations to complete daily assignments.

Incumbents may perform office support or secretarial duties such as composing correspondence; creating, reviewing, and processing documents and records; identifying and correcting errors and omissions on documents received from staff, departments and/or public; and maintaining records. They may schedule appointments or services and make meeting and travel arrangements.

• medical, vision, and dental insurance
• PERSI retirement benefits
• paid sick, vacation, and parental leave
• 11 paid holidays per year

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/State Employees/Benefits.html.*

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact  (TTY/TTD: 711), or emailada.coordinator ho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.

Become part of an organization where you will work with dedicated people who are…