Compliance Administrator

Partnering closely with the Junior Compliance Manager, the Compliance Administrator provides structured administrative support to Dis-Chem Life’s Compliance function by maintaining accurate records, coordinating compliance processes, supporting monitoring activities, and ensuring regulatory documentation is complete, current, and audit-ready.

Operating in a regulated financial services environment, this role helps ensure that clients, internal teams, and relevant stakeholders operate within applicable regulatory frameworks, internal policies, and ethical standards. The role strengthens the compliance environment by keeping processes organised, evidence reliable, and stakeholders supported. Success in this role is defined by accurate compliance administration, efficient stakeholder support, timely monitoring support, reliable issue tracking, and disciplined follow-up on actions, deadlines, registers, and compliance evidence.

The Compliance Administrator is responsible for supporting the core compliance administration activities that underpin the effective operation of Dis-Chem Life’s Compliance function. At a high level, success in this role requires the ability to ope rationalise regulatory requirements through accurate record keeping, document control, FICA/KYC and financial crime administration, intermediary onboarding and monitoring, representative onboarding, compliance monitoring support, reporting, and reliable follow-through on actions and deadlines.

The Compliance Administrator works closely with the Junior Compliance Manager and cross‑functional business stakeholders to ensure that compliance records, registers, evidence packs, policies, procedures, and reporting inputs are complete, well organised, and maintained in line with internal and regulatory standards.

• Join a high-impact compliance function within a growing, regulated insurance business.
• Gain practical exposure to compliance administration, FICA/KYC, financial crime controls, monitoring support, and regulatory documentation.
• Work closely with the Junior Compliance Manager and key business stakeholders.
• Build a strong technical and administrative foundation for long-term career progression in compliance.
• Contribute directly to maintaining accurate records, audit-ready evidence, and effective compliance support.

• Maintain compliance registers, trackers, folders, and evidence repositories.
• Capture, update, and validate compliance data in line with internal standards.
• Perform checklist reviews to identify missing, expired, or incomplete records.
• Support document control, filing, and audit‑readiness across compliance processes.
• Maintain regulatory obligation registers, compliance calendars, breach logs, complaints registers, gifts and conflicts registers, and compliance attestations.
• Compile evidence packs for compliance reviews, audits, regulatory inspections, and management reporting.

• Compile supporting documents and complete onboarding checklists for intermediary applications
• Conduct license checks on intermediaries and perform continuous monitoring
• Maintain and update the intermediary database ensuring accuracy, completeness and audit readiness
• Identify and elevate risks or compliance concerns identified during the onboarding or monitoring processes.

• Assist with checking, validating, and submitting onboarding documentation for new representatives.
• Ensure all representatives are correctly registered on the Dis-Chem Life FSP licence.
• Maintain an accurate and updated Representative register
• Support ongoing updates to…