Events Registration Coordinator

Johannesburg, South Africa

We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.

We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.

Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.

This position serves as an Event Registration Coordinator, independently managing registration operations across multiple events, including attendee registration, housing, travel coordination, reporting, and onsite execution. Key responsibilities include developing and managing registration timelines and deliverables, maintaining accurate data in systems, supporting attendee communications, proactively identifying risks, and collaborating closely with client teams to ensure seamless event execution. The position serves as a knowledgeable resource on registration processes, systems, timelines, and best practices while contributing to process improvement and effective event execution.

This position works onsite at the Client Regional Office in Johannesburg, South Africa

• Maintains regular and reliable attendance, availability and responsiveness during agreed working hours, including attendance at scheduled meetings, training sessions and client engagements. Proactively communicates any barriers that may impact service delivery, deadlines or attendance requirements.
• Demonstrates flexibility in work schedules to support meetings, events, and collaboration across multiple global time zones, including occasional early morning or evening meetings outside of standard business hours.
• Follows established policies and procedures related to appearance, timeliness, safety, confidentiality, and client standards and values.
• Completes assigned work in a timely, accurate, and customer-focused manner while meeting established Service Level Agreements (SLAs).
• Maintains clear communication with manager and client teams, proactively raising issues, exceptions, or risks as needed.
• Participates in department meetings, training sessions, and other required activities, sharing experiences, challenges, and solutions that benefit the broader team.
• Maintains working knowledge of operating procedures, department resources, systems, and company operations.
• Uses Excel, Word, CVENT, and Event Management System software for maintaining accurate data and reporting and any systems as required by the client and CBRE Excellerate.
• Uses Concur and SAP to reconcile and allocate event-related charges in accordance with established guidelines and policies.
• Primarily responsible for event registration, while providing additional support to Africa Event Coordinators during quieter registration periods, including assistance with local office and offsite event logistics, planning, setup, and onsite execution.

• Oversees regional registration and travel processes in coordination with client Event Team leads.
• The individual remains an employee of CBRE Excellerate and reports through their organization’s established management structure. For the duration of the event assignments, the…