Learnership
Listed on 2026-10-12
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Business
Client Relationship Management
Are you currently unemployed? Are you seeking an opportunity to develop your potential and create a bright future at an industry leading insurer? Are you a dynamic, self-starter who is passionate about client service? This is the opportunity for you! We have exciting Learnership opportunities available at Guardrisk, commencing 1 March 2027.
Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role PurposeWhat is a Learnership? A Learnership is a structured programme that provides an opportunity for you to gain theoretical knowledge and practical experience in the workplace. Our Learnership programme will enable you to obtain a Short Term and Long Term Insurance NQF Level 4 qualification which is INSETA and SAQA recognised. Being a part of our Learnerships opens you up to career paths such as Claims and Operations.
Although completion of the Learnership does not guarantee full time employment, it allows invaluable experience for you to kick-start your career! Should you be successful, you will be employed for a period of twelve (12) months.
- Applicants must have passed Grade 12 or NQF level 4
- Applicants must have passed pure Maths 60% or Mathematical literacy 70%
- Applicants must have passed English 65%
- Applicants must be currently unemployed
- Applicants must be between the ages of 18-35
- Applicants must have not participated in a learnership before
Participate actively in classroom sessions and practical onthejob training, aligning tasks with the requirements of the learnership program. Develop a deep understanding of the companys products, policies, and procedures, crucial for successful onthejob training activities. Compile a comprehensive portfolio of evidence, meticulously prepared for submission to SETA. Maintain detailed logbooks for workbased learning, ensuring a thorough record of practical experiences. Successfully complete formative and summative assessments, achieving the required proficiency level.
Demonstrate adeptness in utilising company systems and grasping operational processes, ensuring efficient workflow.
Foster and nurture relationships with clients, internal, and external stakeholders, cultivating a network built on trust and respect. Adhere to service level agreements for clients and stakeholders, managing expectations effectively. Provide recommendations for enhancing client service and ensuring fair treatment, proactively improving service quality. Participate in a culture promoting meaningful relationships, encourage open feedback, and uphold exceptional client service standards. Monitor and enhance turnaround times and quality standards, swiftly resolving issues to elevate client service delivery.
Drive the achievement of client service delivery goals, aligning with predefined standards for expert advice and service. Manage client queries efficiently, ensuring accurate resolution and utilising feedback to refine client service and operational processes.
Building strong relationships and fostering positive expectations among colleagues. Continuously enhance expertise in industry specific knowledge, applying it effectively in specialised areas. Positively influence and support change initiatives. Encourage a culture of innovation, actively developing, sharing, and implementing new ideas within the team. Promote a workcentric mindset, emphasising productivity, service excellence, and quality management. Take ownership of career development, proactively driving personal and professional growth opportunities.
Exhibiting the core organisational values consistently.
Identify solutions to enhance cost effectiveness and operational efficiency, driving financial…
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