Operations Controller Job Sandton area,South Africa,Business

This role forms part of the Operations team at Net Set Padel Club in Sandton.

The Role

As Operations Controller, you'll provide operational, administrative, and bookkeeping support to the Club Manager, helping ensure the smooth day-to-day running of the club and its facilities.

This is a hands-on and detail-oriented role suited to someone with strong operational, stock control and administrative experience. You'll be responsible for monitoring cost of sales, stock management, bookkeeping functions, facility compliance, and operational procedures while supporting all departments across the club to maintain high standards of service, efficiency, and profitability.

Key Responsibilities

Manage and execute daily operational and administrative duties across the club
Assist the Club Manager with operational reporting, administration, and compliance requirements
Monitor compliance with company SOPs across all departments and report non‑compliance were identified
Review open accounts, deposits, reconciliations and petty cash to ensure accuracy and compliance
Assist with staff scheduling and roster reviews to ensure adequate operational coverage and compliance with roster policies
Ensure equipment hire inventory, including rackets, balls, and accessories, is accurately controlled and accounted for
Ensure procurement procedures are followed
Ensure facility compliance standards are maintained
Monitor security systems, including camera functionality, footage retention and coverage of high-risk areas
Oversee stock control processes within the Food & Beverage outlet and Pro-Shop, including stock takes, stock security and stock receiving procedures
Monitor product expiry dates, identify slow-moving stock and recommend corrective actions to improve stock performance
Review retail pricing, stock valuations and storage controls to safeguard company assets
Monitor cost of sales performance
Ensure POS systems are accurately configured to support the finance team
Assist with menu, recipe and pricing reviews to support profitability and operational efficiency
Prepare and review catering package costings, event quotations and operational contribution reports for events and tournaments
Ensure event billing, invoicing and reporting procedures are completed accurately and within required timelines
Conduct post-event and tournament reviews and identify opportunities for improvement
Maintain weekly reporting on stock, cost of sales and revenue performance against targets
Identify operational inefficiencies and recommend solutions to improve productivity and cost control
Provide operational support and act as a point of escalation when the Club Manager is unavailable
Monitor staff attendance, payroll-related administration, and roster compliance requirements
Support staff training on operational procedures, POS systems, stock control processes and service standards
Identify knowledge and skills gaps and communicate development needs to management
Contribute to a positive, professional and collaborative working environment across all departments

What We’re Looking For

Grade 12 or equivalent
Diploma or Degree in Hospitality Management, Sports Management or Business Administration advantageous
Valid driver's licence
Minimum of 2–3 years' experience in an operations, hospitality, Food & Beverage, sports or leisure environment
Experience in stock control, cost of sales monitoring and supplier administration
Proficiency in Microsoft Office, including Word, Excel and Outlook
Experience working with POS systems advantageous
Strong organisational and administrative skills
Excellent verbal and written communication skills
High attention to detail and accuracy
Ability to work collaboratively across multiple departments
Willingness to work overtime, weekends and events when operationally required

What We Offer

An opportunity to play a key role in the operational success of Net Set Padel Club
Exposure to hospitality, Food & Beverage, retail, sporting, and event operations
Ongoing development within a dynamic and growing sports and leisure environment
The opportunity to contribute to operational excellence and business performance
Competitive package aligned with experience