Bid Manager, Business

We are the market leader in commercial real estate services and investments, offering our clients across Africa and the Middle East an integrated range of high-quality real estate services, including facilities management, advisory and transaction services, and project management.

We primarily support corporate clients who procure services on a contractual basis throughout the Middle East and Africa, and even globally, depending on their portfolio.

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To lead the end-to-end bid process for new contracts, renewals and re-tenders across our facility management (FM) services, including soft services, hard services and integrated FM. The Bid Manager ensures that every submission is compliant, commercially sound and compelling, and that it wins profitable work that the operations team can deliver.

• Bid Planning & Governance
• Review tender opportunities and run bid/no-bid decisions with senior stakeholders.
• Develop bid strategies, win themes and value propositions tailored to each client.
• Build and manage bid plans, timelines and responsibility matrices, and keep the bid team on track against deadlines.
• Run kick-off meetings, S1 and solution reviews and sign-off processes.
• Proposal Development
• Lead the writing, co-ordination and editing of high-quality tender responses, covering method statements, mobilisation plans, transition and S197/staff transfer, KPIs, SLAs, social value, ESG and health & safety etc.
• Work with necessary departments (e.g. operations, HR, finance, HSE, technical teams etc.) to gather accurate, persuasive content.
• Ensure responses are compliant with the client’s requirements, evaluation criteria and scoring methodology.
• Commercial & Pricing Support
• Work with the Solutions Architect and Operations to build robust pricing models, covering labour, subcontractors, materials, lifecycle costs and margin.
• Identify and assess commercial, contractual and delivery risks, and agree mitigation approaches.
• Support contract negotiations and the preparation of best and final offers (BAFOs).
• Stakeholder & Client Engagement
• Prepare and co-ordinate site visits, clarification questions, presentations and orals.
• Coach presenters and subject matter experts ahead of client interviews.
• Support relationship-building with prospects, consultants and supply chain partners.
• Continuous Improvement
• Maintain and improve a library of bid content, case studies, CVs, policies and accreditations.
• Track pipeline activity and report on bid performance, win rates and forecasts

Bid Manager Typically Has Full Authority Over How a Bid Is Run, But Limited Authority Over What The Company Commits To. They Own The Process And The Quality Of The Submission, While Commercial, Contractual And Strategic Commitments Are Approved By Senior Management. Works Within Specific Prescribed Policies And Guidelines Which Includes

• Bid plan, timeline, review schedule and internal deadlines
• Bid team structure, and assigning writing and input tasks to contributors
• Document structure, response approach and win themes (within the agreed bid strategy)
• Content standards, such as templates, formatting, tone and quality thresholds
• Whether a draft is ready to progress to the next review stage
• Which bid library content, case studies…