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Bilingual French Banking Support Agent — Fraud & Disputes
Job in
Sandton, 2172, South Africa
Listed on 2026-09-09
Listing for:
Merchants
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
French Customer Service, Bilingual
Job Description & How to Apply Below
Merchants is seeking French-speaking agents to support a Canadian digital banking brand from South Africa. You will assist French-speaking customers with accounts and Mastercard services, investigate fraud, and resolve payment disputes across phone, email and chat in a fast-paced, customer-first environment.
The role requires fluency in French and English, 6–12 months in customer service, strong attention to detail, and a valid SA .
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