Specialist: Learning Design and Development

Role Purpose

Leverage exceptional business knowledge & contextual understanding together with deep learning experience (all learning types e.g. digital, blended, augmented, f2f), learning technologies, learning platform and instructional design expertise to provide consulting, advisory & support for the design and implementation of commercially relevant learning architecture and thereafter take accountability for translating learning architecture into competitive, well designed, human centered learning experiences (end to end) that deliver tangible business impact.

• Provide strategic learning experience design (augmented, social, blended etc.) consulting to the business and learning community for and across learning portfolios; effectively translating business strategy into learning implications for and across portfolios (and levels of the organisation).
• Partner the Enterprise Learning Community and identified business SME’s to translate learning needs into learning experience design needs, using deep business and learning design knowledge & skills to recommend the best fit learning approach.
• Provide digital learning experience solutioning and production expertise and advisory to the business.
• Work with the learning community and business to deep dive into the learning portfolio requirements and design the best fit learning architecture (all learning types) to address business requirements.
• Plan and manage complex, large scale, multi‑dimensional learning experience design initiatives / projects end to end (from needs analysis to implementation, continuous improvement, curation, technical development and support and change control).
• Design exceptional learning experiences (aligned to the defined learning architecture) for a portfolio and across levels within the organisation.
• Contribute to creating learning experience design and technical / digital production best practices for the organisation and beyond.
• Lead and implement the technical production of learning experiences (own and vendor where appropriate).
• Lead and implement the learner / stakeholder technical support pre‑during – and post learning implementation.
• Provide input into the design and continuous improvement of enterprise learning experience design process, policy, practices, technologies and approaches.
• Lead the design and continuous improvement of learning experiences (blended & augmented) end to end – this includes then identification and delivery of human centred design for programs, learning technologies, learning platforms etc. and associated interactions, user experiences (ui/ux), look and feel / graphic design, instructional design.
• Leverage deep instructional design and behavioural science / psychology insight and expertise in recommending and designing relevant and impactful learning experiences.
• Partner with people data & analytics and employee insights teams to identify opportunities and business impact measures for
  learning in key portfolios.
• In addition to the Business, Partner the Culture, Enterprise Capabilities and Leadership Development centres of expertise to ensure strategic priorities are embedded in portfolio learning architecture and learning experiences embedding commercial context and impact as a way of delivering learning.
• Manage external vendors in the design of learning experiences, guiding vendors on the appropriate learning architecture and learning design quality aligned to the business requirements.
• Drive a culture of continuous learning through the design of exceptional learning experiences.
• Apply design thinking and participate in and across multiple multidisciplinary teams to deliver exceptional, engaging and unique learning experiences aligned to the delivery of one HR Book of Work.
• Lead and implement the curation of learning journeys (multiple experiences) on our digital learning platforms and delivery exceptional workforce experience through this curation (information architecture, navigability, are just 2 of many examples).
• Be accountable for delivering business impact through the design and delivery of exceptional learning experiences.
• Bring people…