Asset Manager; Senior

About Us:
Matriarch optimizes energy and property assets with advanced IoT technology, ensuring efficiency, sustainability, and measurable returns. It delivers industry-leading Solar O&M and customized Utilities Management solutions, always keeping the client front of mind. By driving innovation, Matriarch empowers both clients and employees for long-term success in a rapidly evolving energy landscape.

Role Overview:

We are looking for a skilled and proactive Senior Asset Manager to take ownership of a national portfolio of solar PV sites. The ideal candidate will have strong technical experience in solar energy, be confident in engaging with clients, and thrive in a data-driven environment. You will be responsible for day-to-day system monitoring, fault resolution, preventative maintenance planning, and ensuring all performance targets and contractual obligations are met.

Key Responsibilities:

• Monitor and assess the daily performance of multiple solar PV systems using platforms such as Solar Edge, Fusion Solar, Solar-Log, and ennexOS
• Identify, categorise and troubleshoot faults; coordinate site interventions in line with client SLAs and O&M contract terms
• Produce monthly site performance reports, including loss attributions and variance explanations, and distribute to clients on time
• Conduct energy audits when required, analysing cost savings and advising clients on how to maximise value from their solar systems
• Review PV system designs and single-line diagrams to ensure compliance with SANS 10142-1 and resolve design-related performance issues
• Plan and manage preventative maintenance schedules and panel cleaning within allocated budgets
• Provide technical guidance and support to junior asset managers, assisting with system troubleshooting, reporting and client interaction
• Maintain regular client engagement, offering updates, insights and proactive solutions tailored to each site’s performance
• Manage PPA sites by ensuring production uptime and accurate billing, supporting maximum return on investment for stakeholders
• Ensure accurate inputs for billing, system targets, PO processes and monthly reporting files
• Identify and address recurring underperformance issues across the portfolio
• Oversee site handovers from the Projects Team, ensuring all documentation is accurate and complete
• Support continuous improvement initiatives within the asset management function

Qualifications and Experience:

Qualifications

• Bachelor’s degree in Electrical Engineering, Renewable Energy, or a related technical field

Experience

• At least 5 years’ experience in solar asset management or O&M, preferably in a commercial or industrial (C&I) context
• Strong technical knowledge of solar PV systems, components, and monitoring tools
• Experience working with performance guarantees, SLAs, and fault resolution processes
• Good working knowledge of Excel and reporting tools
• Experience with PPA-based billing models and performance reporting
• Familiarity with South African electrical standards (e.g. SANS 10142-1)

Skills and Competencies:

• Technical proficiency:
  Able to independently manage site performance and resolve technical issues
• Client-centred approach:
  Builds strong relationships and delivers solutions that align with client needs
• Analytical mindset:
  Uses performance data to make informed recommendations
• Attention to detail:
  Maintains accuracy in reporting, documentation, and billing
• Strong communicator:
  Able to translate technical issues for non-technical stakeholders
• Team player:
  Willingly supports and mentors junior team members
• Reliable and accountable:
  Delivers on commitments and upholds Matriarch’s service standards