Loans Collections Supervisor; Arrears Management

Hello Group is seeking to appoint a dedicated Loans Collections Supervisor to supervise and coordinate the collections team in managing delinquent, overdue, and deviating loan accounts, ensuring effective arrears recovery within reasonable periods, and conforming to regulatory requirements and company policies. The role focuses on reducing arrears levels, improving recovery rates, and supporting team performance through coaching, monitoring, and reporting.

Hello Group is a South African company with a bold mission: to create game-changing integrated consumer and business services for migrant and marginalized communities. Our focus is on providing low-cost, easily accessible, and simple-to-use financial solutions, all powered by cutting-edge technology.

What Hello Group Offers

• Onsite Barista – Because life’s too short for bad coffee!
• Exciting Team Events – Work hard, play harder!
• Team building Activities – Get to know your teammates beyond the screen!
• A Culture That Feels Like Family – No corporate robots here—just real people doing great things!
• A Top-Notch Office Space – Where inspiration meets innovation.

Our entities:

• Hello Paisa – Secure and affordable international money transfers & digital banking solutions.
• Hello Pay – Empowering individuals with financial solutions tailored to their needs.
• Q-Mart – Leading the way in wholesale and distribution for mobile and financial products.
• Hello Rides - Helps delivery drivers transition from renting to owning a bike.