Working Capital Manager

The Working Capital Manager is responsible for leading and optimising the firm's end-to-end working capital cycle, with primary accountability for work in progress, billing, accounts receivable and collections. The role works closely with partners, fee earners and Finance stakeholders to improve cash conversion, strengthen financial discipline and provide clear insight into working capital performance and risk.

The role requires a commercially astute finance professional who can interpret complex financial information, identify matters requiring intervention and influence senior stakeholders to take timely action. The Working Capital Manager drives consistent processes and accountability from time recording and WIP management through to accurate billing and cash collection.

• At least 8 years' relevant experience in working capital, revenue management, billing, credit control or collections.
• Experience in a legal or professional services environment strongly preferred.
• Demonstrated experience managing the matter lifecycle from WIP and billing through to collection.
• Experience engaging and influencing senior stakeholders essential.
• Previous leadership or supervisory experience advantageous.
• Experience with Elite 3E or a comparable practice management system advantageous.
• Relevant qualification in Finance, Accounting, Business Management or a related field required.
• A professional finance, credit management or related qualification would be advantageous.

• Leads the firm's end-to-end working capital cycle across WIP, billing, accounts receivable and collections.
• Develops and implements plans to improve cash conversion, reduce ageing and strengthen working capital performance.
• Identifies emerging risks, trends and opportunities and recommends appropriate action to Finance leadership.
• Supports the setting and monitoring of working capital targets, service standards and accountabilities.

• Reviews WIP regularly and identifies matters requiring billing, transfer, write-off or further investigation.
• Engages partners and fee earners on aged and unbilled WIP and drives agreed actions to completion.
• Oversees the timely and accurate conversion of WIP into client invoices in line with client agreements and applicable requirements.
• Monitors time recording, disbursements, narratives, taxes, fee arrangements, budgets and fee caps to support accurate billing.
• Supports the resolution of complex billing queries and cross-office billing matters.

• Oversees accounts receivable balances and drives the collection of outstanding client accounts.
• Develops and monitors collection plans with partners, fee earners and the relevant Finance teams.
• Tracks overdue and high-risk accounts and ensures appropriate escalation and follow‑up.
• Supports decisions relating to payment arrangements, credit limits, account holds, bad‑debt provisions and write‑offs.
• Drives the achievement of agreed monthly and annual collection targets.

• Provides accurate and timely working capital reports, forecasts and analysis to Finance leadership and relevant stakeholders.
• Supports cash‑flow forecasting by analysing expected billing, collections and working capital movements.
• Translates financial data into clear insights, risks and actions for partners and management.
• Monitors performance against agreed KPIs and follows up on material variances.

• Builds strong working relationships with partners, fee earners, Finance teams and other business services stakeholders.
• Conducts regular working capital and revenue reviews with relevant practice groups and…