Senior WalkMe Software Engineer; SQL​/PowerApps

Position: Senior WalkMe Software Engineer (SQL / PowerApps)
Key Responsibilities

• Walk Me / Digital Adoption Engineering
• Design, develop, and maintain advanced Walk Me solutions across enterprise applications (ERP, HRIS, EAM, Finance, Procurement, Safety systems, etc.).
• Build Smart Walk-Thrus, Launchers, Shout Outs, Smart Tips, and automation workflows.
• Optimise user journeys and reduce system friction across multiple platforms.
• Implement Walk Me best practices, governance standards, and naming conventions.
• Monitor Walk Me analytics and continuously improve adoption and usability.

Systems & Process Integration

• Integrate Walk Me solutions with complex enterprise systems such as SAP, Oracle, Success Factors, Workday, Service Now, and bespoke mining systems.
• Analyse business processes and translate them into guided digital workflows.
• Work closely with business analysts, process engineers, and system owners.

SQL & Data-Driven Optimisation

• Use SQL to extract, analyse, and interpret system usage data.
• Develop reports and dashboards to measure user behaviour, adoption metrics, and system performance.
• Provide data insights to improve digital adoption strategies.

Microsoft Power Platform Enablement

• Develop Power Apps and Power Automate workflows to complement Walk Me guided processes.
• Automate manual business processes and integrate with enterprise data sources.
• Support low-code/no-code initiatives across business units.

Stakeholder Engagement & Advisory

• Engage with global stakeholders across IT, HR, Finance, Supply Chain, Operations, and Safety.
• Provide advisory on digital adoption strategies for new system implementations.
• Support change management, training, and user enablement initiatives.

Governance & Standards
Establish and maintain Walk Me development standards and documentation.
Ensure solutions comply with IT security, data privacy, and enterprise architecture standards.
Mentor junior Walk Me builders and promote DAP best practices.

Minimum Requirements
6+ years’ experience in enterprise software engineering or digital adoption roles.
3+ years’ hands-on Walk Me development experience in large organisations.
Strong SQL querying, reporting, and data analysis skills.
Proven experience building solutions using Microsoft Power Apps and Power Automate.
Experience working across multiple enterprise systems (ERP, HR, EAM, CRM, ITSM).
Experience in complex, integrated, large-scale environments.

Advantageous Experience

• Experience in mining, engineering, manufacturing, or other asset-intensive industries.
• Experience with SAP, Oracle, Success Factors, Workday, or Service Now.
• Knowledge of change management and digital transformation programmes.
• Walk Me certifications (Builder / Analyst / Architect).
• Microsoft Power Platform certifications.

Technical Skills

• Walk Me Digital Adoption Platform (DAP)
• SQL (advanced querying, reporting, data analysis)
• Microsoft Power Apps
• Microsoft Power Automate
• API and system integration concepts
• Understanding of ERP / HRIS / EAM / ITSM ecosystems
• Analytics and user behaviour tracking

Soft Skills

• Strong analytical and problem-solving ability
• Excellent stakeholder engagement and communication skills
• Ability to work across global, cross-functional teams
• Documentation and governance mindset
• Mentorship and leadership capability
• Adaptability in complex, evolving environments

Key Outcomes

• Improved user adoption across enterprise systems
• Reduced training and support overhead through digital guidance
• Data-driven optimisation of user journeys
• Streamlined and automated business processes
• Standardised Walk Me governance across the organisation

Work Environment

• Global mining enterprise with highly integrated systems landscape
• Cross-functional collaboration across IT and Business units
• Participation in major digital transformation and system rollouts
• Hybrid / on-site as required within operational mining context

Qualifications
Relevant Degree / Diploma in IT, Information Systems, Engineering, or related field
Walk Me and/or Microsoft certifications advantageous

Email updated CV's to