Product Designer III

Facilitate user experience into the design of products and services and design interfaces to effectively communicate the brand and enrich the customer's experience.

• Develop compelling visual artifacts (UI layouts, interface elements, prototypes, high-level storyboards, mock-ups, wireframes etc.) to effectively communicate UI and UX needs.
• Develop and maintain design elements, mock-ups, and specifications as needed
• Research the latest visual design, UI and interaction concepts, presentation layer technologies, digital best practices, online trends, and provide recommendations for improvements
• Custodian for developing visual, UI and interaction design assets to be adopted within design system
• Conducting best practice research to develop and improve UI and interaction design to solve end user problems effectively.
• Formulate testing parameters to effectively assess user experience
• Conduct competitor research to develop and improve features of products and to balance user needs, technical constraints, and business objectives to solve user problems effectively
• Understand scope, requirements, and drive innovative solutions aligned with business goals and UX metrics
• Develop user experience flows and integrating them to mock-ups, usage scenarios, prototypes, specifications, navigation maps, and other design documents
• Create and evaluate interaction models, user task flows, screen designs, and UI details that promote ease of use and optimize the user experience
• Effectively communicate ideas, both verbally and visually to gain stakeholder agreement
• Collaborate actively and work effectively with cross-functional teams to ensure designs are successfully created and implemented to achieve the user goals
• Advocate for the end-user throughout the development process and work closely with other members of the Service Design Team to craft a world-class user experience
• Create solid recommendations and prioritization based on technology and business needs
• Adhere to design standards by understanding and following the Design System
• Adhere to our client centered design process
• Consider user feedback from user testing results in order to deliver the best customer experience.
• Accountable for time management within each project to ensure agreed deadlines are met.
• Adhere to consistent design patterns and principles.
• Align to technical infrastructure of the Group.
• Support the achievement of the business strategy, objectives and values by ensuring delivery of process, services and solutions.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Contribute to a culture conducive to the achievement of transformation goals by participating in organization Culture building initiatives (e.g. staff surveys etc.)
• Participate and support corporate responsibility initiatives for the achievement of business strategy
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to the organization.