Systems Engineer Specialist

Provide specialist technical expertise and support across the organisation’s Windows Server environment. This includes the design, implementation, maintenance, and optimisation of physical servers, virtual on-premises servers, and cloud-hosted Windows Server platforms. Ensure the overall stability, security, and performance of server infrastructure, enabling the organisation’s systems to operate efficiently and reliably.

• Perform regular Windows Server health checks.
• Conduct in-depth troubleshooting, fault finding, OS upgrades, and server migrations.
• Configure and troubleshoot Microsoft clustered environments.
• Investigate issues related to Active Directory (AD) and DNS.
• Configure SQL Server where required.
• Ensure all technical documentation is accurate, current, and accessible.
• Perform monitoring and logging using tools such as Dynatrace and Grafana.
• Optimise server performance and proactively identify enhancement opportunities.
• Validate and approve acceptance criteria before onboarding new servers into the environment.
• Conduct scripting and automation tasks to streamline operational processes.
• Use tools such as SCCM for packaging, patching, and scripting.
• Implement Infrastructure-as-Code (IaC) using Chef and Terraform
  .
• Enhance containerisation and orchestration capabilities across the environment.
• Participate in project planning, implementation, and end-to-end delivery.
• Continuously review existing processes to identify improvement or automation opportunities.
• Follow SDLC best practices and support governance standards.
• Engage with virtualisation teams (e.g., VMware) to support server lifecycle management.
• Ensure disaster recovery (DR) readiness and contingency planning.
• Conduct root cause and trend analysis to deliver sustainable solutions.
• Perform vulnerability management and remediation activities.

• Extensive knowledge of Windows Server OS
• Cloud platform knowledge:
  Azure and/or AWS
• Strong scripting and automation capability (e.g., Power Shell, Python)

• Advanced Diploma / National First Degree (NQF Level 6 or above) in IT or related field.

• 10+ years’ experience in IT environments.
• Minimum 5+ years as a Windows Server / Systems Engineer.
• Windows Server experience and certification required.
• Azure and/or AWS cloud experience and certification