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Service Desk Supervisor — Lead, Mentorship & Ops
Job in
Sandton, 2172, South Africa
Listed on 2026-09-09
Listing for:
Boardroom Appointments
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Boardroom Appointments is seeking an IT Service Desk Supervisor with extensive leadership experience to organize and mentor a service desk team operating on a 24/7 rotation. The role focuses on incident ownership, escalation, and cross-department collaboration to ensure timely resolutions.
The ideal candidate will have strong management and communication skills, with experience in SLAs and ticketing processes.
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