Specialist Solution Analyst

## Specialist Solution Analyst Apply remote type:
Hybrid locations:
Sandtontime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
August 30, 2026 (4 days left to apply) job requisition :
R-###
** Empowering Africa’s tomorrow, together...one story at a time.
** With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
** Job Summary
** Work as part of a Dev Ops team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document business requirements into user stories & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes
** Job Description**# Specialist System Analyst
** Grade:
** AVP  
** Business Area:
** Technology / Business Banking Technology - Recoveries  
*
* Reports To:

** Lead Solution Analyst / Engineering Manager / Lead Technology Partner## Role Purpose The Specialist System Analyst is responsible for analysing business requirements and translating them into detailed system, integration, and technical specifications that enable effective technology delivery. The role acts as the bridge between business stakeholders, architects, developers, QA teams, and operational users to ensure solutions are feasible, scalable, and aligned to business needs.

The incumbent owns the analysis of system functionality, configurations, interfaces, and technical impacts and supports the teams through the execution and completion of the system design.#

Key Responsibilities ## Requirements Analysis & Documentation
* Analyse, and validate business and system requirements.
* Translate business requirements into detailed technical specifications and user stories.
* Document functional, non-functional, integration, and data requirements.
* Ensure requirements are testable, traceable, and aligned to business objectives.
* Facilitate requirement workshops and solution discussions.## System & Solution Design
* Analyse existing systems and identify solution options.
* Produce detailed system specifications and process flows.
* Define configuration and integration requirements.
* Collaborate with architects to ensure alignment with enterprise standards.
* Identify solution gaps and recommend remediation approaches.## Delivery Support
* Work closely with developers throughout the development lifecycle.
* Clarify requirements and resolve design issues.
* Participate in backlog refinement, sprint planning, and reviews.
* Support implementation planning and release readiness activities.
* Ensure delivered solutions meet agreed business outcomes.## Testing & Validation
* Define acceptance criteria and support test case development.
* Support SIT and User Acceptance Testing (UAT).
* Validate system functionality against requirements.
* Investigate defects and support root cause analysis.
* Ensure appropriate solution quality before deployment.## Production Support & Continuous Improvement
* Investigate production incidents and recurring system issues.
* Analyse root causes and recommend permanent fixes.
* Monitor solution performance and identify optimisation opportunities.
* Support change requests, enhancements, and system upgrades.
* Contribute to continuous improvement initiatives.#

Minimum Qualifications ### Essential
* Bachelor's Degree in:
Information Systems Computer Science Engineering Technology Related discipline / Solution Design Qualifications### Preferred
* CBAP, CCBA or ECBA
* Agile or SAFe Certification
* TOGAF Foundation
* SQL or Data Analysis Certification# Experience### Essential
* 5 years experience in System Analysis, Solution Analysis
* 5 years experience in Software Development, preferrably Salesforce or nCino related
* Experience working within Agile and SAFe environments.
* Experience producing technical specifications.
* Experience working with developers and QA teams.
* Experience supporting UAT and production deployments.### Preferred
* Banking or Financial Services experience.
* Experience with:
Credit Systems Collections & Recoveries Platforms Salesforce nCino API…