Broker Binder Claims Auditor; GGI MMH

Role Purpose

To assist with the claims audit process and ongoing monitoring on Outsource, Broker Binder Business Partners and UMA’s.

• Grade 12 (Matric)
• FAIS – Completed RE5 Certificate and Credits (60 credits)
• Possessing an insurance-related qualification is advantageous
• At least 5 years of relevant experience in claims oversight and audit management
• A comprehensive understanding of non‑life short term insurance
• A comprehensive knowledge of non‑life short‑term insurance claims processes and associated complexities
• Problem solving skills
• Must be able to work in Word and Excel
• General office administration knowledge
• Must be able to handle pressurized environments
• Requires strong attention to detail and a commitment to maintaining accuracy
• Basic system operating knowledge essential

• Audit and monitor monthly reports, float recons and bordereaux requests
• Provide consistent monitoring and evaluation of Outsource business, Broker Binder business and UMA’s portfolio’s
• Fundamental proficiency in system operations is essential
• Provide support to all GGI internal stakeholder where required.
• Maintaining and building relationships with Outsource, Broker Binder Business and UMA Partners
• Conduct Due Diligence reviews on new partners.
• Compiling, tracking and management of audit findings
• Recommend and guide the implementation of appropriate measures in line with all audit findings
• Build and maintain internal and external relationships with all key stakeholders.
• Stakeholder engagements within various internal and external divisions and partners
• Must be capable of working independently